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Arby's

3.9
(608 reviews)
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Business Details

1400 N Morton St, Franklin, IN
46131, United States
(317) 738-0932
http://www.arbys.com/locations/us/in/franklin/1400-n-morton-st/store-6353
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1400 N Morton St, Franklin, IN
46131, United States

Hours

Reviews

3.9
608 reviews
5 stars
265
4 stars
177
3 stars
75
2 stars
32
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was good and fresh, but there were complaints about cold items and incorrect orders.

Service Experience

While many praised the friendly and efficient staff, there were significant complaints about rude service and order inaccuracies.

Cleanliness

The restaurant was often described as clean, contributing positively to the dining experience.

Pricing Concerns

Several customers felt the prices were high for fast food, with some expressing dissatisfaction over the value for money.
  • MD
    Mark van deman
    5 days ago
    3.0
    Decent milkshake
  • AM
    Anita Merrill
    Feb 23, 2026
    5.0
    Although the fries could have been warmer, the food was delicious.
  • BB
    Bradley Beverlin
    Feb 21, 2026
    1.0
    I ordered a large meal with a large curly fry and a large shake they gave me small everything and then the shake wasn’t even what I ordered and they said that’s just how it’s coming out, and said it was what I ordered and it wasn’t, the female manager on duty tonight between 8:45pm and 9:10pm said she couldn’t do anything about it, and I’m kinda frustrated at that, because I am a customer/guest and they made my experience very disappointing… I recommend getting better management to run your location before nobody starts going there
  • TS
    Tony Sew
    Jan 28, 2026
    4.0
    The food was good
  • DT
    Deana Thurston
    Dec 16, 2025
    4.0
    Some tables were dirty. The cashier was very nice. She stated she was new, but she was good.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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