Subway

3.9
197 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Frankfort Subway® Restaurant at 7701 West SR 28 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7701 West SR 28, Frankfort, IN
46041, United States

Hours

Reviews

3.9
197 reviews
5 stars
101
4 stars
42
3 stars
20
2 stars
7
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and poor customer interactions.

Food Quality

Many customers enjoy the food, noting fresh ingredients and well-made sandwiches, though some report issues with food preparation and cleanliness.

Cleanliness

Several reviews highlight cleanliness issues, particularly with the dining area and food preparation areas, affecting overall customer satisfaction.

Staff Attitude

Staff attitude varies significantly, with some employees receiving commendations for their friendliness, while others are criticized for being unfriendly or dismissive.

Location Issues

Some customers express dissatisfaction with the location's atmosphere and cleanliness, impacting their overall dining experience.
  • RS
    Robert Strauss
    2 days ago
    1.0
    Would give zero stars if I could. Stopped in 10pm Friday night. Guy behind the counter clearly didn't want to be there. No greeting, no 'what are you having tonight'. Just put on his gloves and just stood there-I guess that was my cue to order. Just kind of tossed everything on the bread, wrapped it half assed. I added cookies to the order. He put them in the little cookie bag and kind of slid them across the counter in my general direction. I paid. No thank you or have a good night, just turned and walked away. Hey kid, if you're reading this I understand Fritos up the road is hiring. Go put in an app if you hate subway so much.
  • PS
    Prince Singh
    Oct 7, 2025
    5.0
    Gerardo and Ben held the line and made each sandwich look delicious. Couldn’t decide on what to get my they hooked it up and my food taste amazing
  • JS
    Jermaine Smith
    Aug 15, 2025
    1.0
    I work out in Frankfurt, Indiana and I go to the subway every day on lunch and today for the first time I was served by this lady that happens to be the manager. She got completely upset with me because I didn’t want my whole sandwich toasted. I told her I only wanted to meet warm And she replied by saying Well, you should’ve said that she proceeded to put the cheese on my sandwich. I told her only one of two slices of cheese. She replied well. The sandwich takes four. I’m making a sandwich how it’s supposed to be and I asked her. Why are you being so rude? And she told me to go to another subway she was so rude that a customer offered to order my food for me because he saw her rude. She was being. I told her I want spinach, onions and jalapeño on my sandwich. She just threw the stuff on her any type of way and I told her for you to be the manager. I’m pretty sure you know that’s not how That sandwich is supposed to look. Can I please get someone else to make my sandwich? She replied no one else is making your sandwich. I smacked the sandwich on the floor and I left that lady is flat out Rude and something needs to be done about her. Before she insults the wrong person one day and it gets really bad. Management really needs to do something about that woman. I felt as though she was treating me that Way because I was black don’t mean to use the black card, but I’m calling that how it is I’m going to Subway every day. I never had a problem but today she’s making my sandwich And I get treated this way. She even threaten to call the cops on me. and I’m pretty sure I’m not the only person this one that’s been rude to if you go to eat at this subway and you see this woman at the counter I encourage you to just walk away and go eat somewhere else And if anyone else has had to run in with this woman, please comment below thanks
  • KJ
    Kevin Jost
    Jul 10, 2025
    1.0
    Manager April she hates customers and her job very hatefull looks at the customers no greetings instead she asks what you want .. not changing her gloves after touching register screen young lady was fine never go back
  • SO
    samantha o'brien
    Jul 3, 2025
    1.0
    We went in like 20 minutes ago and the lady on night shift was very rude. She ignored me and ignored my fiance when we told her we wanted to add something to our order and she slid our sandwich’s across the counter and was very crappy when she talked to us. We definitely will not be going back during the week and will only be going on the weekends

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 7701 West SR 28, Clinton, Frankfort, IN 46041, USA.

What types of meals are served at the Subway on West SR 28?

This Subway serves breakfast, lunch, and dinner.