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Subway

3.9
(199 reviews)

Business Details

7701 West SR 28, Frankfort, IN
46041, United States
(765) 659-5477
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Frankfort Subway® Restaurant at 7701 West SR 28 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7701 West SR 28, Frankfort, IN
46041, United States

Hours

Reviews

3.9
199 reviews
5 stars
101
4 stars
42
3 stars
20
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were highly variable, with some praising friendly and efficient staff, while others reported rude and unprofessional behavior from certain employees, particularly a manager.

Food Quality

Many customers enjoyed the freshness and taste of the sandwiches, but there were complaints about poorly made sandwiches and unsanitary conditions, including flies around the food.

Cleanliness

While some reviews noted that the location was clean and well-organized, others highlighted significant cleanliness issues, particularly in the bathrooms and food preparation areas.

Staff Attitude

The attitude of the staff was inconsistent, with some customers reporting excellent service and friendliness, while others experienced rudeness and lack of engagement from employees.
  • GM
    Gisell Mendez-Bravo
    Feb 9, 2026
    5.0
    The gentleman at night made my subway just now and let me tell you guys I regret not getting the foot long , the bread is freshly baked , excellent the even spread of the veggies , very clean and organized, friendly, fast and great price!!!! Definitely the best subway in the whole USA!
  • RL
    Ricardo Lopez
    Jan 7, 2026
    1.0
    La manager abril atiende de mala manera Anda como enojada
  • JJ
    Jordan
    Dec 27, 2025
    1.0
    We were served by the rudest guy who clearly didn’t want to be there. Terrible service
  • PS
    Paul Sova
    Dec 20, 2025
    1.0
    Sub..sup par
  • RS
    Robert Strauss
    Nov 22, 2025
    1.0
    Would give zero stars if I could. Stopped in 10pm Friday night. Guy behind the counter clearly didn't want to be there. No greeting, no 'what are you having tonight'. Just put on his gloves and just stood there-I guess that was my cue to order. Just kind of tossed everything on the bread, wrapped it half assed. I added cookies to the order. He put them in the little cookie bag and kind of slid them across the counter in my general direction. I paid. No thank you or have a good night, just turned and walked away. Hey kid, if you're reading this I understand Fritos up the road is hiring. Go put in an app if you hate subway so much.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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