Many customers praised the friendly and respectful staff, while some reported poor service and rude interactions.
Food Quality
Feedback on food quality was mixed; some enjoyed the ice cream and certain menu items, while others complained about the burgers being greasy or poorly prepared.
Cleanliness
The restaurant was noted for being clean by several customers, but there were also complaints about greasy floors and unsanitary conditions.
Wait Times
Customers frequently mentioned long wait times, especially in the drive-thru, with some experiencing significant delays.
Value for Money
Several reviews indicated that customers felt the prices were high for the quality of food received.
LH
Lillith Heiman
2 days ago
5.0
I called ahead to see if they had the holiday cupcakes available and the crew had done over and beyond for us! My little boy and I are so pleased the crew did an amazing job!
ML
Mage Lord
Nov 13, 2025
5.0
Love coming to this location,they are very friendly and they always know my order before I do. Thank you DQ for the amazing service.
HS
Hsyden S
Oct 26, 2025
5.0
Everyone inside is very respectful
JB
Jack Bailey
Aug 3, 2025
1.0
It was awful Never will return!
SB
Sherry Bagley
Jul 12, 2025
5.0
I hadn't been here in awhile, it is so very clean, fresh hot food and pleasant staff. So impressed with the improvements.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Frankfort, IN?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and shakes & malts.
Is the Dairy Queen Grill & Chill location family-friendly?
Yes, it is family-friendly with amenities like booster seats, high chairs, and seating suitable for kids.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, there is a drive-thru available for convenient ordering.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their order URL on the Dairy Queen website.
Is there free Wi-Fi available at this Dairy Queen location?
Yes, free Wi-Fi is available for customers at Dairy Queen Grill & Chill.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, this location has restrooms available for customer use.
Where is Dairy Queen Grill & Chill located?
It is located at 1958 E Wabash St, Frankfort, IN 46041-2751, USA.
What nearby restaurants can I visit alongside Dairy Queen Grill & Chill in Frankfort?
Nearby restaurants include El Jaripeo (Tex-Mex), Hawaiian Shave Ice with Food, Coco Beans Coffee Shop, and The Roscommon Pub and Grub for additional dining options.
Are there any nearby pharmacies or medical services near Dairy Queen Grill & Chill?
Yes, CVS Pharmacy, Traderbucks Healthcare & Medical Supplies, Kinsler Family Dentistry, and several chiropractic and dental centers are nearby.
What nearby hotels or motels are available if I visit Dairy Queen Grill & Chill?
Nearby accommodations include the Lighthouse Inn Motel and Travel Inn and Suites for convenient lodging options.