Taco Bell

Reviews

• KG

  Katie Gordon

  Mar 15, 2026
  1.0
  I placed an online order through the Taco Bell app for a $9 box that included two Chicken Bacon Ranch Street Chalupas. When I arrived, they told me they were out and asked if I wanted regular chalupas instead. I specifically asked if it was the same value and was told yes. After checking the app, I realized the regular chalupa is actually included in the $5.99 Luxe Box, meaning I paid $3 more for essentially the cheaper box. When I tried to explain the price difference, a manager in the back was yelling profanity at employees which was extremely unprofessional. Another manager initially said they would bring me an extra chalupa to make up the difference and told us to pull forward. After waiting, a manager named Dalton came out, refused to honor it, and told me he would call the police for trespassing when I tried to show him the pricing difference in the app. The police actually came and even agreed my concern made sense, but couldn’t force them to fix it. I left having paid more than I should have for the food I received. I also took screenshots of the menu and pricing showing the item I ordered before it mysteriously disappeared from the app while I was there. Very disappointing experience and extremely poor customer service.
• TC

  T. Christian

  Feb 20, 2026
  5.0
  Visited: Taco Bell 2020 N. Coliseum Blvd. Ft. Wayne, Indiana The first time I went there about a couple of weeks ago Tyrice and Mia were working and they were very friendly and courteous. It has been a long time since I'd been to any Taco Bell because before this trip the taco I ordered at another location was only filled about 25% of the shell. However when I visited the Coliseum Blvd location this time Tyrice made our food and the taco and 5 layer burritos we ordered were filled perfectly, not to much and not to little. It was the best taco/burrito we'd had since before 2020 and I made sure I told him that day before we left. So we went back again the other day, but he want working and the taco want as full. If I were the owner I'd much rather have them filled the way Tyrice did than the second time we visited that location. I'd recommend having show other how he makes them and then keep them like that. I'd never met him or Mia before that day, but I was impressed with both of them. On my second visit the other day someone named Adrian was there working and he was very friendly and courteous too. Update 02/28/2026 We went to there again going to find Tyrice working, however he wasn't and sadly the meat on the taco wasn't even warm and it was so thin layered there was little in it and the chicken shell was a bit tough to eat. The hottest thing was the 5 layer burrito all of this was the $7 box. So we've decided if we stop in again at this location that'll I'll see if Tyrice is working then we'll go eat somewhere else, because the last two times the tacos had little in them and the meat wasn't hot. Your company needs to see how Tyrice makes them, because I'm telling you he made what I'd call the perfect taco and the perfect 5 layer burritoz not to much in them and not to little. Corporate should have him showing the others how it's done. I'm sure they're only doing what they were taught, so I don't blame them personally, but it needs to be corrected otherwise we may not be the only customers who stop going there if not made properly. I mean no disrespect to anyone, it's just a shame that there's so little in each item anymore expect when your employee Tyrice makes them. I don't know any of them personally. Today the young lady that waited on my was friendly and courteous and her name is Alex, but she isn't the one who made our order she only took it.
• SY

  Salah Al-Din Yeager

  Feb 16, 2026
  1.0
  Every time I go to this Taco Bell, I always order supreme and they never put sour cream on anything. Did the menu change and that is no longer.
• AD

  Adam Drew

  Feb 10, 2026
  5.0
  Haven't messed up any of my online orders
• PP

  PolarHeart

  Feb 3, 2026
  1.0
  It is insane how consistently wrong my order is every time I come here or they're just out of everything I try to order. Avoid at all costs

Frequently Asked Questions About Taco Bell