Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Went to this McDonalds and customer service was terrible. Nobody was at any of the windows for atleast 6 minutes. Also got our food and our buns were burnt, mayonnaise was on half of the sandwich, i did not get the extra pickles i asked for, and fries were left unsalted. Do not recommend.
TR
Travô Rëco
Mar 27, 2026
1.0
First time using the app and I had a lil trouble so I went to this one which was the closest. Manager approached me at the counter I asked for a lil help with the app. His words were idk how to use that thing. So I asked if he had an employee who could help me and he replied I’m short staffed. Confused on how they work for McDonald’s but cannot help the customer on using an app. Luckily my wife helped me but I’d hate to be an elderly person asking them for help.. horrible service and bad management. I just wanted some nuggets smh 🤔
KH
Kendall Hornung
Mar 22, 2026
1.0
I don’t usually have any issues when I order late at night. I also don’t usually post bad reviews. Typically, the staff here are wonderful to me. Tonight however, I mobile ordered per usual. When I went to pick up my order, I was told (without any reason given, and it was said quite rudely) they would absolutely not be filling any orders other than DoorDash. Naturally, I parked my car and ordered DoorDash to my apartment, as my craving for a Big Mac was absolutely raging. I still don’t have any answers as to why, but my doordasher called me and asked me to cancel the order because they didn’t have it and he was still there. He said he did not know why, but they wouldn’t give him the order. Now, I have to wait up to a week for my refund of my mobile order AND contact DoorDash to get that refund as well. The combination of intense craving and immense hunger led me to tears. Went to Rally’s and their customer service was MUCH better than what I experienced here tonight. AT LEAST be nice about it and maybe, JUST MAYBE, stay true to your word when you say you’re accepting DoorDash orders.
AD
Andrew Cicero (Drew)
Mar 18, 2026
1.0
Treated me like shit gave me the wrong order then took back food that they aren't allowed to do and threatened me to where I almost called the cops.
JJ
Jesse Jones
Mar 18, 2026
1.0
I asked for a large fry and instead of giving me a large fry they literally put two fries in a large container and handed to me in the bag and just walked away and I am glad I checked my food before leaving and then when I told them they told me that was a large
What are the operating hours of McDonald's at 515 W Jefferson, Fort Wayne?
This McDonald's location is open 24 hours a day, seven days a week, including weekends.
Is the McDonald's at 515 W Jefferson open for delivery service?
Yes, McDonald's offers delivery service 24/7 through their online order platform.
Does this McDonald's location have a drive-thru service?
Yes, the drive-thru is open 24 hours a day, seven days a week for your convenience.
What pick-up and delivery options does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi to customers?
Yes, free WiFi is available at this location.
What nearby coffee shops can I visit before or after dining at McDonald's?
Starbucks is a nearby coffee shop where you can enjoy different coffee options before or after your meal.
Are there any nearby gas stations close to McDonald's at 515 W Jefferson?
Yes, Shell gas station is nearby, useful if you need to refuel your vehicle during your visit.
What local fitness options are available near McDonald's for a healthy lifestyle?
Pure Movement Pilates Studio is nearby, offering pilates and gym facilities for sports and recreation.
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