Kanela Coffee & Smoothie Shop is a cozy, modern café in downtown Fort Wayne serving handcrafted coffee, healthy smoothies, fresh-pressed juices, and delicious grab-and-go items made in-house daily. We proudly cater brunches, lunches, and events of all kinds — bringing the same quality and care from our café to your gathering. You can also find us on the move with our Kanela Coffee Truck, serving up your favorite drinks and bites around Fort Wayne..
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.