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Wendy's

3.3
(1296 reviews)

Business Details

(260) 278-9872

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8909 Us Highway 24 W, Fort Wayne, IN
46804, United States

Hours

Reviews

3.3
1,296 reviews
5 stars
408
4 stars
294
3 stars
199
2 stars
123
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders, even when few customers were present.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders, leading to significant customer dissatisfaction.

Cleanliness

The restaurant's cleanliness was a major concern, with multiple reports of dirty dining areas and restrooms, contributing to a negative dining experience.

Staff Attitude

Customer service experiences varied widely; while some staff were praised for their friendliness, many reviews noted rude or unhelpful behavior from employees.

Management Issues

Several reviews pointed to poor management practices, including disorganization and inadequate staffing, which contributed to the overall negative experiences reported by customers.
  • DD
    Dustin
    1 day ago
    3.0
    Needs a remodel or maybe steam cleaning.
  • JP
    Josh Patell
    2 days ago
    3.0
    It's a Wendy's. This one is partially slow no matter how many cars are in the drive thru.
  • MS
    Michelle Sanchez
    2 days ago
    5.0
    The lady was very helpful. When I gave her a coupon and it did not work for what I was ordering it was only for combos to get $2 off she was very nice to tell me that they had changed the rules on the $2 coupon
  • TW
    Trentin Worsham
    Feb 18, 2026
    2.0
    Their food is fine, but I don't understand how we can put a normal sized order for 2 easily 10 minutes ahead of time with and still end up waiting some 5 minutes after getting pulled forward. From when our payment was processed to when we got our food, it was 18 minutes. With one person I saw inside and no other cars in line. It just doesn't make sense.
  • WW
    William
    Jan 30, 2026
    1.0
    Not good not a single worker or car, disgusting, should put chick fil a here instead.

Frequently Asked Questions About Wendy's

Is 607 - U.S. 24 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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