Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported mixed experiences with food quality, noting issues like cold or overcooked items, but also praised fresh and tasty options.
Customer Service
Service quality varied significantly; some customers highlighted friendly and helpful staff, while others reported rude behavior and poor management.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and bathrooms, as well as staff not following hygiene protocols.
Order Accuracy
There were frequent complaints about incorrect orders, with customers receiving wrong items or missing items altogether.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru, with some noting that service was slow and disorganized.
MS
Misty Sprinkle
Nov 16, 2025
5.0
Carmen was amazing!!! She made sure we had everything we needed!! She is really good at her job!!
KB
Kirstie Barbier
Nov 16, 2025
2.0
Came for breakfast yesterday and ordered in the drive thru right away. Took at least 20 minutes to get to the window to pay and another 5-10 to get our food. No receipt was given and we were not given our French toast sticks, husband had to go inside and get them they were almost burnt looking and tasted meh. Also threw out the mocha iced coffee. It was awful and had the brownie batter stuff in it. What happened to the iced coffee with just chocolate frosty put in it? That was way better. Husband’s sandwich wasn’t even warm. They were very nice people but overall we were just disappointed.
MS
Mr. Smith
Oct 28, 2025
5.0
Penny is fantastic! Great service.
MS
Mya Snyder
Oct 9, 2025
4.0
We had a girl name penny as are chaser she was super nice and caring. She was super sweet and friendly. She has amazing personality and potential. We liked her so much
JS
Jen Slack
Oct 6, 2025
2.0
The last few times, they did not have any bbq sauce. This time they did not have any sauce nor juice boxes for the kids meals. I ordered a plain cheeseburger with nothing on it and received a fully loaded burger. For paying almost $40 every visit, it’s pretty disappointing what we get.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fort Wayne, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fort Wayne, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (260) 699-7090.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 612 - Chapel Ridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Fort Wayne, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for Wendy's at 10440 Maysville Rd, Fort Wayne, IN?
Wendy's is open daily from 6:30 AM to 12:00 AM (midnight).
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 10440 Maysville Rd offers drive-thru service every day from 6:30 AM to midnight.
Can I order delivery or takeout from this Wendy's?
Yes, this Wendy's location offers both delivery and takeout services. Delivery availability can be checked via the Wendy's app or online at order.wendys.com by entering your delivery address.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, Wendy's at this location offers breakfast, lunch, and dinner.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location directly?
You can provide feedback through the Wendy's Customer Care team via live chat or by calling 888-624-8140. For direct contact, call (260) 699-7090. Feedback can also be given via the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutritional information?
Menu prices and nutritional information for this Wendy’s can be found on the website menu.wendys.com or the mobile app by selecting this location and viewing specific menu items.
Are there any nearby places where I can shop or relax before or after visiting Wendy's?
Nearby you can visit Walmart Pharmacy for your health needs, GameStop for video games, or Great Clips for a haircut. These make convenient stops before or after your meal at Wendy's.
Are there nearby gas stations to fill up your vehicle when visiting Wendy's?
Yes, Murphy USA and Meijer Express Gas Station are located nearby, making it convenient to fuel up before or after your visit to Wendy's.
What nearby restaurants or food places are close to Wendy's for more dining options?
Close to Wendy's you will find Agaves Maysville Rd (Tex-Mex), Subway (sandwiches), Panda Express (fast food), Popeyes Louisiana Kitchen (chicken), and Cracker Barrel Old Country Store (American cuisine), offering a variety of dining choices.