Wendy's

3.6
750 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10440 Maysville Rd, Fort Wayne, IN
46835, United States

Hours

Reviews

3.6
750 reviews
5 stars
274
4 stars
175
3 stars
127
2 stars
61
1 star
113

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, noting issues like cold or overcooked items, but also praised fresh and tasty options.

Customer Service

Service quality varied significantly; some customers highlighted friendly and helpful staff, while others reported rude behavior and poor management.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and bathrooms, as well as staff not following hygiene protocols.

Order Accuracy

There were frequent complaints about incorrect orders, with customers receiving wrong items or missing items altogether.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, with some noting that service was slow and disorganized.
  • MS
    Misty Sprinkle
    Nov 16, 2025
    5.0
    Carmen was amazing!!! She made sure we had everything we needed!! She is really good at her job!!
  • KB
    Kirstie Barbier
    Nov 16, 2025
    2.0
    Came for breakfast yesterday and ordered in the drive thru right away. Took at least 20 minutes to get to the window to pay and another 5-10 to get our food. No receipt was given and we were not given our French toast sticks, husband had to go inside and get them they were almost burnt looking and tasted meh. Also threw out the mocha iced coffee. It was awful and had the brownie batter stuff in it. What happened to the iced coffee with just chocolate frosty put in it? That was way better. Husband’s sandwich wasn’t even warm. They were very nice people but overall we were just disappointed.
  • MS
    Mr. Smith
    Oct 28, 2025
    5.0
    Penny is fantastic! Great service.
  • MS
    Mya Snyder
    Oct 9, 2025
    4.0
    We had a girl name penny as are chaser she was super nice and caring. She was super sweet and friendly. She has amazing personality and potential. We liked her so much
  • JS
    Jen Slack
    Oct 6, 2025
    2.0
    The last few times, they did not have any bbq sauce. This time they did not have any sauce nor juice boxes for the kids meals. I ordered a plain cheeseburger with nothing on it and received a fully loaded burger. For paying almost $40 every visit, it’s pretty disappointing what we get.

Frequently Asked Questions About Wendy's

Is 612 - Chapel Ridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.