Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on service quality; some customers praised friendly staff while others reported rude and unhelpful service.
Order Accuracy
Frequent complaints about incorrect orders, with many customers receiving items they did not order or missing items altogether.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Generally positive feedback on cleanliness, with many noting the restaurant's tidy atmosphere.
Speed of Service
Varied experiences with speed; some praised quick service while others reported long wait times, especially during busy hours.
IB
Isaac Berg
Nov 17, 2025
5.0
This location specifically is the best Wendy's in maybe all of Northern Indiana. Friendly staff, fast service, and if anything goes wrong they always do their best to make it right. Highly recommend.
AM
Abigail Metzinger
Nov 14, 2025
2.0
I've been living at the hospital with my newborn son, he was 10 weeks early, im over an hour from home, living at the NICU, took a night to get my other kid to spend time with since weve been apart. We love wendys, so we decided to dine in. It was halloween night. He ordered the double stack bigy bag, I the #1 Dave's Single. A couple bites in it notice the burger im eating is still raw in the middle, I stop my son from eating, check and his burger is raw inside too. Mind you im a NICU mom, I cannot get sick, otherwise I cannot see my preemie baby, I cannot breastfeed my preemie baby if I have food poisoning, I would have to pump and dump if I were to become sick. I showed a staff member and granted she was quick to get us both new meals, but after that experience we didn't even eat the new food that given. Luckily we did not get sick, but I was definitely worried we would. Not a good experience especially during the time I was going through.
GM
Gabrielle Marzion
Nov 2, 2025
1.0
Paid $21 dollars for 2 kids meals and 2 small frosties and a large Carmel cold brew. Got pulled forward They came out with the frosties and kid meals. No drinks that came with the kid meals or my large cold brew. But I was so distracted trying to get my kids food laid out for them to eat comfortably in the car So I left. 10 minutes down the road I realized so I tried to call. The phone number online didn’t except calls at that time. And of course the receipt wasn’t in the bag so I’m just SOL 😒
I live a hour away from the store so driving back for that is not in my plans. But I’d love for someone to reimburse my lose.
TB
Taylor Buckhardt
Oct 31, 2025
5.0
Jayleon the host did an amazing job. It was incredibly busy after trick or treating and some customers were not being very polite. She kept calm and professional, she got our food quickly and made sure everything was correct. Thank you Jayleon.
EM
Eric Rupp (MidwestCloud)
Oct 6, 2025
5.0
This Wendy's is different - super fast and friendly service!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fort Wayne, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fort Wayne, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (260) 637-2241.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 609 - Dupont Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Fort Wayne, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 701 E. Dupont Rd?
The drive-thru is open daily from 6:30 AM to midnight.
Is Wendy's at 701 E. Dupont Rd currently open?
Yes, this location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, breakfast is served, including combos, sandwiches, coffee, and sides, available via the app or website.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods does Wendy's at 701 E. Dupont Rd accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are there delivery options available for this Wendy's location?
Delivery is available where offered. Check the app or order.wendys.com by entering your address to confirm delivery near you.
How can I contact Wendy's at 701 E. Dupont Rd for questions or feedback?
You can call (260) 637-2241, reach Customer Care at 888-624-8140, or use live chat and survey links on Wendy's website.
What nearby places can help me locate Wendy's at 701 E. Dupont Rd?
Nearby landmarks include Western Union, Redbox kiosks, UPS Access Point, and nearby banks like Three Rivers Federal Credit Union, which can help orient you.
Are there medical services near Wendy's at 701 E. Dupont Rd for convenience after dining?
Yes, nearby options include Dr. David Harrison dental office, Interim HealthCare, and Harrison Dental Group.
If I want to combine my visit to Wendy's with other errands, what nearby stores or services are available?
You can visit Walgreens pharmacy, CVS Pharmacy, or get music instruments at Mr. Music, Inc., all located close to Wendy's.