Service Issues
Many customers reported long wait times, poor service, and rude staff interactions.
Food Quality
Numerous reviews mentioned unsatisfactory food quality, including missing ingredients, cold items, and incorrect orders.
Cleanliness Concerns
Several customers noted unsanitary conditions, including bad odors and hair found in food.
Kiosk Ordering
Customers expressed frustration with the mandatory kiosk ordering system, which they found inconvenient and time-consuming.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals.