Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fort Wayne Subway® Restaurant at 3129 East State Blvd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rude staff and lack of assistance with orders.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt dining areas.
Staffing Issues
Customers frequently noted that the location was understaffed, resulting in long wait times and slow service.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale bread, insufficient ingredients, and overall dissatisfaction with the meals.
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Shanetria Kelly
Nov 17, 2025
1.0
I will be talking to the manager & over the head manager that its outrageous with a disability of the bladder I made worse trying to fix can't use the bathroom unless I pay for something trump should make that illegal!
MK
Maung Kyaw
Nov 14, 2025
1.0
Not clean and took long time to make order
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Sierra Dennie
Nov 10, 2025
1.0
I went and got a sandwich that was a chicken sandwich that was supposed to have all on the menu what was listed on it. I also made some modifications to add more ingredients. None of the original ingredients were on the sandwich.
When I got home and called about it, the sandwich artist by the name of Heidi rudely asked me if I was done complaining and talking and then proceeded to hang up on me. When I called back there another female answered saying that she made my sandwich and that it was completely right and that I was wrong and basically laughed at me when I asked what she could do to make it right. Being someone whos worked in the restaurant industry for years, I can not believe how unprofessional and rude this Subway location is.
I haven't eaten at subway in 10 years and it was truly a disappointment to see how I was treated let alone spending almost 12 dollars on bread. It's Sad that some people cant even perform being a "sandwich artist" correctly. Its sad that people can't conduct themselves in a professional manner. I don't really care about the sandwich at this point, I cared about how I was treated. Won't be eating at subway ever again 😕
AA
Anthony
Oct 29, 2025
1.0
This subway is the worst subway in the whole fort wayne watched me freeze outside there I thought they were spouse to be open at 9 just cause of this I'm switching over to Jimmy's.
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Coty Hayes
Oct 17, 2025
1.0
Last order was through door dash. I didn't get 2 of tge three items I payed for. And my sandwich was wrong. When I called they told me to bring it back, the problem is I door dashed because I didn't have my car at work with me, I had no way to get there, thats why I door dashed, the reponce I got from the kid onthe phone was bring the sandwich back tomorrow. Everything ive ordered here its been messed up. Theres no customer service and very rude employees.