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Subway

3.2
(277 reviews)

Business Details

(260) 625-4556
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Wayne Subway® Restaurant at 10231 Illinois Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
10231 Illinois Rd, Fort Wayne, IN
46814, United States

Hours

Reviews

3.2
277 reviews
5 stars
94
4 stars
48
3 stars
35
2 stars
17
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unhelpful staff, and rude behavior.

Food Quality

Many reviews highlighted issues with food quality, such as stale bread, incorrect orders, and poorly made sandwiches.

Cleanliness

Several customers noted that the restaurant was dirty, with specific mentions of unsanitary conditions in food preparation areas.

Management Changes

Some reviews indicated improvements in service and food quality attributed to new management, suggesting a potential positive trend.

Inconsistent Experience

Customers experienced a wide range of service quality, with some praising individual staff members while others reported overall dissatisfaction.
  • KF
    KELLY FRIEND
    Jan 20, 2026
    1.0
    I have to say this sandwich has to be the worst. The bread was hard and tasted stale, I had ordered mayo and both sandwiches were dry. I will never order through the online app again nor will I order period. Jimmy John's has my business from now on. It's a shame these sandwiches were disgusting and the price i had to pay for something I couldn't even enjoy!
  • BA
    Beau A
    Jan 14, 2026
    1.0
    Ordered delivery and it said my order will arrive tomorrow at 4am. They’re not open until 9am. Called to ask about it and employees were no help. Couldn’t cancel my order and had to go through doordash customer support to do so (when I ordered off their website, mind you.) Didn’t pick up when I called back looking for a refund. Essentially took my money and ran. I want my $50 back.
  • JF
    Jack Flick
    Nov 18, 2025
    1.0
    Just know that when you order Subway for Delivery, all this shop does is make the sandwiches in your order then slap it on the table for doordash. no sides, chips, drinks... none of that makes it to your driver. This is twice now this place has done this - this specific Subway. Whoever that manager is, she don't care about anything. And to boot, only 2 out of 7 of my choices for my sandwich were added to the sandwich. So that's super cool as well. This place sucks.
  • JP
    Josh Patell
    Oct 23, 2025
    1.0
    Closed at least 20 minutes ahead of posted hours. When I walked up to the door the two young employees laughed.
  • AA
    Aiden
    Oct 6, 2025
    2.0
    Place is dirty food sucked would not recommend

Frequently Asked Questions About Subway

Where is Subway located in Fort Wayne?

Subway is located at 10231 Illinois Rd, Allen, Fort Wayne, IN 46814, USA.

What are the opening hours of Subway at 10231 Illinois Rd?

Subway is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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