Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fort Wayne Subway® Restaurant at 10231 Illinois Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.2
276 reviews
5 stars
94
4 stars
48
3 stars
35
2 stars
17
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude and disengaged employees.
Food Quality
Food quality is inconsistent, with reports of stale bread, incorrect orders, and poorly made sandwiches.
Cleanliness
Multiple reviews highlight cleanliness issues, particularly in food preparation areas and bathrooms.
Wait Times
Customers frequently mention long wait times, both in-store and at the drive-thru, often exacerbated by understaffing.
Management Changes
Recent management changes have led to some positive experiences, but many customers still express dissatisfaction with overall service.
- JFJack Flick6 days ago1.0Just know that when you order Subway for Delivery, all this shop does is make the sandwiches in your order then slap it on the table for doordash. no sides, chips, drinks... none of that makes it to your driver. This is twice now this place has done this - this specific Subway. Whoever that manager is, she don't care about anything. And to boot, only 2 out of 7 of my choices for my sandwich were added to the sandwich. So that's super cool as well. This place sucks.
- JPJosh PatellOct 23, 20251.0Closed at least 20 minutes ahead of posted hours. When I walked up to the door the two young employees laughed.
- AAAidenOct 6, 20252.0Place is dirty food sucked would not recommend
- DLDaCha LaJul 17, 20251.0This place needs a serious cleaning. Especially the ice machine. I swear it looked like someone bit my cookie🤔My sandwich started to fall apart when I attempted to split it where it was partially cut.
- CMConnie MartinJul 3, 20251.0Ordered 2 sandwiches thru the app. Asked for the bread to be toasted and it was not. Paid $2 per sandwich for extra cheese and did not receive. Sandwiches were not cut in two either.
Frequently Asked Questions About Subway
Where is Subway located in Fort Wayne?
Subway is located at 10231 Illinois Rd, Allen, Fort Wayne, IN 46814, USA.
What are the opening hours of Subway at 10231 Illinois Rd?
Subway is open daily from 9:00 AM to 10:00 PM.
Does Subway offer delivery services?
Yes, Subway offers delivery service to its customers.
Can I dine in at Subway on Illinois Rd?
Yes, Subway serves dine-in customers along with takeout and delivery.
Does Subway provide catering services?
Yes, Subway offers catering services for various events.
How can I order food from this Subway location?
You can order food quickly and easily via the Subway app, online, by delivery, curbside pickup, or dining in.
What meals are served at Subway on Illinois Rd?
Subway serves breakfast, lunch, and dinner meals.
Are there any places to visit nearby Subway on Illinois Rd for refreshments?
Yes, Espresso Gallery, a coffee shop, is nearby and offers a great spot for coffee before or after your Subway visit.
What recreational venues are near the Subway on Illinois Rd?
Nearby recreational venues include Hoffmann Karate and Urban Body Yoga for sports and fitness activities.
Are there any convenient stores or services close to Subway for shopping or errands?
Yes, nearby you can find Peerless Cleaners for laundry services, Connolly's Do It Best Hardware for home improvement needs, and Belmont Beverage Stores for liquor and tobacco.