Subway

3.3
320 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fort Wayne Subway® Restaurant at 4136 W Washington Center Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4136 W Washington Center Rd, Fort Wayne, IN
46818, United States

Hours

Reviews

3.3
320 reviews
5 stars
112
4 stars
61
3 stars
42
2 stars
31
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly from certain employees and management.

Food Quality

Customers reported issues with food freshness, incorrect orders, and inadequate portion sizes, leading to dissatisfaction.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Staffing Issues

Many customers noted that the location is often understaffed, resulting in long wait times and poor service.

Mixed Experiences

While some customers praised specific employees for their service, the overall sentiment was negative due to recurring issues.
  • TG
    Tanya Gibbeny
    Oct 13, 2025
    1.0
    The employees here are so rude, I don't usually leave reviews but this place needs a makeover and teach employees to smile and have better service. I'm not sure this review will matter because looks like that is all they get is bad ones and still same manager working there.
  • CK
    Chris Katt
    Oct 11, 2025
    1.0
    Got the worst, most rude service I've ever got anywhere. I don't know if he was on drugs, incompetent or being intentionally dim. I asked for a standard menu item, not toasted & he started majorly giving me attitude. Never had a server be that rude to me before. I'm never going to this location again. And if this is indicative on the type of personnel Subway employs, maybe I don't need to go to Subway ever again. I went down the way to Culver's & a really polite, respectful young man waited on me. Really appreciated that. Bypass this location and just go to Culvers on Washington Center. Well worth it.
  • RR
    Rob Rathge
    Sep 18, 2025
    1.0
    I have been here a few times. It’s always dirty. Stuff on tables etc. the employees are rude. And they nearly always mess up an order.
  • JS
    Jason Smith
    Sep 11, 2025
    1.0
    I normally dont like to make reviews about employees, but I have been coming to this subway for a while. I have NEVER met a manager more vile to their employees. At least I assume she is a manager as there is no way anyone would take that kinda talk from a fellow employee. The short, bigger lady was berating the staff the whole time in front of me while I was the only person there. The taller slightly older woman who normally makes my sandwhich kept giving me looks like "can you believe this?". I always get a good experience when that woman specifically is not there. She is always rude and misrable, I understand needing to make sure staff is doing what they are supposed to but you don't berate them in front of the only person in the store for the whole 5 minutes they are making the sub and then expect that person had a good experience
  • BG
    Ben Gault
    Aug 15, 2025
    1.0
    Worst Subway I have ever had! Bread was soggy, drive through attendant was rude, sandwich ingredients were completely wrong. Actually kinda hilarious that people could mess up so bad. Never, ever coming back to this one. Just shameful.

Frequently Asked Questions About Subway

What are the opening hours of the Subway located at 4136 W Washington Center Rd in Fort Wayne?

This Subway is open every day from 9:00 AM to 10:00 PM.

Does this Subway offer delivery and pickup services?

Yes, you can order for in-store pickup or delivery from this location.