Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Wayne Subway® Restaurant at 6807 Lima Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Multiple reviews highlighted a consistent problem with understaffing, leading to long wait times and overwhelmed employees.
Customer Service
Feedback varied significantly, with some customers praising friendly service while others reported rude interactions and poor management.
Food Quality
While many customers enjoyed the sandwiches, there were complaints about incorrect orders, skimpy toppings, and occasionally spoiled ingredients.
Cleanliness
Some reviews noted that the location was clean and well-maintained, while others pointed out issues with food presentation and freshness.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and issues related to coupon acceptance.
UR
Ulric Russo
Jan 14, 2026
5.0
Our visit was roughly around 4:30pm, on 01/14/2026.
Our actual cashier and sandwich maker herself, was absolutely wonderful today.
The absolute worst thing about the time we spent in the shop WAS NOT the woman behind the counter.
It was indeed the fact that she was the only staff in the building. When we walked in, she had very kindly and professionally alerted us to the fact that she had 4 sandwiches ahead of us from a mobile order, just after handling who knows how many sandwiches she dealt with at the drive-thru.
Reasonably, this took a little bit of time, as we quickly realized she was completely by herself.
The wait was not her fault. It was indeed the lack of accountability of management and unwillingness to properly staff.
So while we were pleased with our service, we are mortified and discontent at the sheer lack of Corporate/Franchise responsibility.
If nothing else, she deserves management position and management pay if she is going to be the sole person running an entire shop by herself with no backup.
TF
Tommy Fielder
Jan 13, 2026
5.0
Italian trio protein wrap was delicious. I highly recommend.
JT
Judi Tennison
Dec 31, 2025
5.0
Sandwiches are delicious, coupons are great. Miss the flatbread.
BB
Buggy Bug
Dec 20, 2025
1.0
I would give a zero star if possible I frequent subway all over and have never been told I couldn’t have extra condiments due to food cost. Food that is being consumed mind you is wild.
FF
Frank
Dec 20, 2025
1.0
Was told that i couldn’t have extra veggies on my sandwich after i said i would pay for it still couldn’t do it never heard of such a thing will not return to this subway again first time in 20 yrs i was told this by a subway employee don’t mind you they were willing to give avocado to the people in front of me never again