Subway

Reviews

• AP

  A P

  Sep 17, 2025
  5.0
  I’d like to start off by saying Subway is my son’s favorite. We’ve been to many of them in many different states. We have a running joke that no matter where you go, the subway employees are always miserable and seem to hate their job and serving you. Today, I went to this subway off Lima for the first time. This was the first Subway I’ve ever been to that I didn’t feel like a bother to the employees. They were both very nice and helpful. Completed my subs just how I liked(I’m pretty picky). I told my son about my experience and his first question was where because he was genuinely shocked I had my first good experience. Place was nice and clean as well. I’d definitely recommend this subway over all the others in Fort Wayne hands down.
• CM

  Cierra Maree

  Aug 5, 2025
  1.0
  worse management ever. called for 20 mins straight to get my order cancelled and they didn’t answer so now i have to eat old food
• RM

  Rachel Moore

  Jul 3, 2025
  1.0
  Ugh! I'm so disappointed to have to leave this review because the particular location used to be wonderful to come to. I've had some great meals there with prompt, friendly service. I have no idea what's happened, but service and food quality has gone. Down. Hill. BIG TIME! The straw that broke the camel's back happened when I swung through the drive-thru for lunch. My aide was with me, but only I was getting food. I said I wanted a footlong cold cut combo on white with American cheese and then after the guy got that set up he asked for my veggies. This is where things started going wrong. I said I wanted lettuce. Then lettuce again, and then lettuce again. Before I could even ask for onions, the guy speaks up and says, "That's it. I can't give you anymore lettuce!" Umm, I wasn't going to ask for more, I was going to ask for onions, but how rude of him! I've never been spoken to like that before when placing an order with Subway! I ALWAYS order a cold cut combo on white with American cheese, lettuce, lettuce, lettuce, onions, oil, salt and pepper, and never in the thirty years that I've been ordering this exact same sandwich has anyone ever snapped at me like that! After finishing my sandwich order, my aide decided they would actually like something, so I said we wanted one more sandwich. The guy snaps at me again and says, "You said you only wanted the one sandwich!" Now, I've been eating at Subway for 30 years. My son's first job was at a Subway. I know the process is to get all the sandwiches in an order started with the bread and type of sandwich you want and then to customize the toppings as the subs for the total order move down the assembly line, so I get that it was a minor inconveinece. But we were literally the only car in the drive thru and there was one person inside the store. It wasn't the major catastrophe he was acting like it was. People change their minds sometimes, and he responded so rude and unprofessionally. It was just uncalled for. The final nail in the coffin was when I got home and opened my sandwich. Even though I'd clearly asked for three servings of lettuce, which the guy seemed so ticked about, there was literally only a pinch of lettuce on each half of the sandwich. I'm talking such a skimpy amount that if I'd pulled it all off and put it into a measuring cup, it wouldn't have even filled an eighth of a cup! That's not even one serving of lettuce, let alone three! I'd also asked for salt and pepper and there was none, so after being treated so rudely, I had the saddest, most skimpy little sandwich! This was about the fifth or sixth time in a row my sandwich was made this way, not to mention that the last four or five times that I sprung for 50% more meat and extra cheese, I paid for it but never received it. All that combined with the rudest Subway worker ever who again screwed me on the toppings means I'm never coming back to this location! 😪
• RM

  Ryan Moore

  Jun 30, 2025
  1.0
  Please staff your stores appropriately, I ordered a sandwich online today, after 30 minutes I went to pick it up, and was told by the staff they had no idea when they could get to it. Turn off online ordering if you cannot fulfill the orders! I went hungry today for lunch, thank you Subway.

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