Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 6809 Bluffton Rd in Fort Wayne, IN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Multiple customers reported rude staff and poor customer service experiences, including long wait times and unhelpful responses.
Food Quality
There were mixed reviews on food quality, with some praising the freshness and taste, while others complained about incorrect orders and bland flavors.
Delivery Problems
Several reviews highlighted issues with delivery, including late arrivals and problems with the online ordering system.
Cleanliness and Environment
The restaurant was noted for its cleanliness and pleasant atmosphere, although some customers mentioned a decline in the dining experience due to changes in service style.
MT
M T
Dec 23, 2025
1.0
I ordered 4 pizzas for my team at work. The order was in before they opened but was delivered 25 mins late! My team are hourly folks that are locked into a specific window of time. Because of this they only had 15 mins to eat. When I called they said they were missing a driver this morning. That was it. No apology. Nothing. What was supposed to be positive for everyone, turned negative very quickly.
TE
Tina Esque
Dec 2, 2025
1.0
There is a lady that may be the manager that is the rudest person I have ever met at a restaurant!! No matter the day she is rude and argues every time!! She is so quick to push the food she misses part of the order!! Trust me it’s worth your time to drive to one farther away!
GP
Gurdaspuria. PB06
Nov 18, 2025
1.0
Walking into the store we were not greeted by front counter, the young lady by the name of Brooklyn that was taking our order was very short and rude. She a what seem to be an attitude for not reason. After taken our Order I asked for a plate she said it’s over there and turn around and continued to do what she was doing. This type of treatment is not called for and her customer service sinks !! Sorry pizza his she was a dud of a hire !!!
JS
Jim Smith
Nov 15, 2025
5.0
This is the first time I had been in this facility since they had remodeled.Everybody was very pleasant.They were quick about getting my order out.And we will definitely return for more food
JG
JayKay Goulet
Nov 5, 2025
1.0
Used to be great, but now that they are using door dash for delivery and it literally takes an eternity, after already having problems with this location in the past, I probably won't be back. Huge disappointment. Bad choice to eliminate your own drivers.