Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5801 Saint Joe Rd in Fort Wayne, IN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Service Quality
While some reviews praised friendly and helpful staff, others noted poor service and long wait times.
Food Quality
Feedback on food quality was mixed, with some praising delicious pizzas while others complained about burnt or undercooked items.
Delivery Issues
Several customers experienced delays and problems with delivery, including cold food and incorrect drop-off locations.
Pricing Concerns
Customers expressed concerns about rising prices and perceived declines in food quality relative to cost.
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Drumsbymayo Alex Mayo
Nov 17, 2025
1.0
I had a horrible experience with the Pizza Hut on St. Joe Rd. On Saturday, I ordered a pizza for my family that was supposed to be delivered between 11:44 PM and 11:56 PM. We didn’t get the pizza until 12:48 AM. By then, the entire house was asleep and no one even got to enjoy the food.
I called the store the same day to report the issue. The manager, Leanne, told me the only thing she could offer was a $25 credit. I explained that a credit would be fine but it needed to cover my entire order, which was around $33. She refused and said she couldn’t do that because it was “handled the same day,” which made absolutely no sense.
On top of that, her tone was rude and dismissive. Mistakes happen—but it’s how a business chooses to make things right that shows their customer service. In this case, it was extremely disappointing.
I do not recommend ordering from the St. Joe Rd location. Take your money elsewhere—your time and business will be better respected.
VV
Voltron
Nov 7, 2025
2.0
The tavern Pizza came out extremely burnt. I did not even ask for it. Well done at all. The taco pizza miraculously looks undercooked. I don't know how they made that happen. And then when I received my order magically they also forgot the breadsticks. If the gentleman working wasn't so high and smiley maybe he could have remembered what the order was. That was on the screen that he stood there for 2 minutes staring at it. Next time I'll just go to Walmart and pick up some frozen pizza
LF
Landon Flory
Sep 13, 2025
1.0
I do not recommend this location. If you use the mobile ordering system and the drive thru window but your food is not finished yet, they will have you park in their designated, numbered spots and forget about you.
HD
Heather Mama Bear Demland
Sep 11, 2025
5.0
The crew is great and management is helpful. Great pizza.
AA
amanda
Aug 19, 2025
3.0
I’ve ordered food multiple times food for to go and they always seem to mess up my order. Last time i went they wanted to give me a credit instead of remaking it then. Check your food before you leave or you’ll be headed right back.