Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5801 Saint Joe Rd in Fort Wayne, IN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Multiple customers reported long wait times for delivery and issues with order accuracy, leading to dissatisfaction.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff, with specific mentions of managers providing excellent customer service.
Food Quality Inconsistencies
Customers experienced mixed reviews regarding food quality, with some praising the taste while others reported burnt or undercooked items.
Delivery Problems
Delivery issues were frequently mentioned, including orders being left at hotel lobbies and cold food upon arrival.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices relative to the quality of food received.
KW
Kade Williams
2 days ago
4.0
Nothing to special but the service is good. Only thing I don’t like about any pizza hut is the mushrooms at every location is trash.
JW
Jeremy Wright
Dec 8, 2025
1.0
I placed an order online. Manager ( Kennedy ) called and told me the fryer was down because of a oil spill. She said i would get a partial refund. I waited 45 mins before calling to ask about the rest of my order not being delivered yet. It was 15 mins past the delivery time. The driver answered the phone and told me my order was not packed to be delivered. I placed my order at 9:34 pm and when i called at 10:15 pm the order was not even done? I live less than a mile away from the pizza hut. Terrible service.
KW
Kathy Werling
Nov 24, 2025
5.0
They are the best at this location!!! Leanne and Kennedy are the sweetest!!!!
DM
Drumsbymayo Alex Mayo
Nov 17, 2025
1.0
I had a horrible experience with the Pizza Hut on St. Joe Rd. On Saturday, I ordered a pizza for my family that was supposed to be delivered between 11:44 PM and 11:56 PM. We didn’t get the pizza until 12:48 AM. By then, the entire house was asleep and no one even got to enjoy the food.
I called the store the same day to report the issue. The manager, Leanne, told me the only thing she could offer was a $25 credit. I explained that a credit would be fine but it needed to cover my entire order, which was around $33. She refused and said she couldn’t do that because it was “handled the same day,” which made absolutely no sense.
On top of that, her tone was rude and dismissive. Mistakes happen—but it’s how a business chooses to make things right that shows their customer service. In this case, it was extremely disappointing.
I do not recommend ordering from the St. Joe Rd location. Take your money elsewhere—your time and business will be better respected.
VV
Voltron
Nov 7, 2025
2.0
The tavern Pizza came out extremely burnt. I did not even ask for it. Well done at all. The taco pizza miraculously looks undercooked. I don't know how they made that happen. And then when I received my order magically they also forgot the breadsticks. If the gentleman working wasn't so high and smiley maybe he could have remembered what the order was. That was on the screen that he stood there for 2 minutes staring at it. Next time I'll just go to Walmart and pick up some frozen pizza