Papa Johns Pizza

3.2
216 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Fort Wayne, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Fort Wayne pizza for any occasion. Call us for pizza delivery in Fort Wayne or stop by 6415 West Jefferson Blvd. for carryout to order the best pizza in Fort Wayne, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
6415 West Jefferson Blvd., Fort Wayne, IN
46804, United States

Hours

Reviews

3.2
216 reviews
5 stars
86
4 stars
25
3 stars
22
2 stars
15
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of resolution for issues.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong toppings, leading to dissatisfaction.

Delivery Issues

Many customers experienced long wait times for delivery, with some orders arriving cold or not at all, contributing to a negative overall experience.

Mixed Food Quality

While some customers praised the pizza quality, others noted inconsistencies, such as poorly made pizzas and unsatisfactory flavors.

Positive Staff Experiences

A few reviews mentioned positive interactions with specific staff members who provided excellent service, indicating that there are some employees who excel in customer care.
  • AS
    April Sell
    Dec 31, 2025
    1.0
    Ordered pizza at 5:50pm and didn’t receive it until 8:20pm. Cold and greasy….NEVER AGAIN PAPA…NEVER AGAIN!!!!!!!
  • WH
    With Held
    Dec 21, 2025
    4.0
    It's a bit trashy with rap playing for customers to hear, but the good is good and the staff are decent.
  • LF
    Luke Fries
    Dec 19, 2025
    2.0
    Ordered a 14” pizza. They gave us what they called 14” but was actually 12” Has definitely gone downhill
  • SS
    Sisters
    Dec 7, 2025
    1.0
    My daughter ordered pizza over the phone and was going to pay cash. Wanting to be a nice mom, I called the store and paid for it over the phone with my credit card. The transaction went through…even shows up on the credit card statement. When the delivery guy arrived he told my daughter it wasn’t paid for and she needed to pay before receiving the pizza. So, she paid him but was not given a receipt. So we were charged twice for the pizza. When I called the store nothing was resolved in the end. I was informed by papa Johns this is a scam that the delivery people do. Then why use them to deliver your pizzas?? I am furious.
  • JG
    Josh Gillam
    Nov 12, 2025
    1.0
    Ordered a pizza for delivery and the pizza they delivered was made incorrectly, so they sent me another one. That one was made incorrectly too. The manager then accused me of lying and insisting that they made them right. I had to drive out to the location and bring both pizzas with me just to get my money back for their consistent screw ups.

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours at Papa Johns Pizza in Fort Wayne?

Delivery is available Monday to Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 10:00 AM to 11:00 PM.

When can I order carryout (takeout) from Papa Johns Pizza?

Carryout is available daily from 10:00 AM to 9:55 PM, including holidays except Christmas Day when the store is closed.