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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fort Wayne is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some enjoying their meals while others found portions small or lacking ingredients.
Service Issues
Multiple reviews highlighted poor customer service, including rude interactions and long wait times, although some staff members were praised for their helpfulness.
Cleanliness
Several customers noted that the dining area and restrooms were not clean, impacting their overall experience.
Pricing Concerns
Many customers felt that the prices were too high for the quality and portion sizes of the food.
Atmosphere
The atmosphere received mixed reviews, with some appreciating the elegance while others found it crowded and noisy.
CR
Cory Rose
2 days ago
5.0
Always love a good Panera experience and the customer service at this location was great!
LS
Loretta Sanchez
Oct 29, 2025
5.0
I thoroughly enjoyed my sandwich that I chose !!!!
First timer , I had a basil tomato BLT , it was SO GOOD !!!!
DC
Dave Courtney
Oct 24, 2025
5.0
A very elegant atmosphere
MF
Millie F
Oct 24, 2025
1.0
I placed an online order at the Panera on Dupont and waited about 20 minutes, which I understand can happen during busy times. However, when I asked the cashier, Lennox, about my order, their response was abrupt and unhelpful—they simply told me it was “around the wall.” After waiting a bit longer, I approached the counter again and was met with a rude “What do you need?” When I explained I was still waiting for my order, Lennox walked away without further assistance.
Thankfully, Becky, who was managing the drive-thru, overheard and immediately stepped in. She quickly put my order together and made sure I received it right away, even though it wasn’t her area. I really appreciated Becky’s professionalism and willingness to help—she understood the importance of good customer service.
I recommend additional training for Lennox on customer interaction and communication. Becky deserves recognition for going above and beyond.
JD
John Daly
Oct 13, 2025
1.0
Rude counter service, very slow (30 minutes for soup and sandwich). Not worth my time. Never coming back. Disappointed.
Does Panera Bread in Fort Wayne accept reservations?
No, Panera Bread does not accept reservations.
What are the delivery hours for Panera Bread on weekdays?
Panera Bread offers delivery from 6:00 AM to 9:00 PM Monday through Friday.
Can I order Panera Bread online for delivery or pickup?
Yes, you can order online using their Rapid Pick-Up service or for delivery via their website or app.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread offer drive-thru service?
Yes, this location has drive-thru service available.
Can I dine in at Panera Bread Fort Wayne?
Yes, dine-in service is available along with complimentary Wi-Fi in a casual atmosphere.
What nearby health and wellness centers can I visit around Panera Bread Fort Wayne?
Nearby health and wellness centers include True Weightloss Solutions, True Wellness Chiropractic, and Dupont Chiropractic Resource Center, which you can visit before or after your meal for wellness services.
Are there any childcare or preschool facilities near Panera Bread?
Yes, Fort Wayne KinderCare and Rainbow Child Care Center are nearby, providing convenient childcare options while you visit Panera Bread.
Where can I grab a coffee near Panera Bread Fort Wayne besides their cafe?
Starbucks is also nearby if you want to explore other coffee shop options in the area.