Brand Certified
McDonald's
2.8(1794 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
6810 Bluffton Rd, Fort Wayne, IN
46809, United States
Certified by McDonald's • Feb 22, 2026
(260) 747-6974
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
2.8
1,794 reviews
5 stars
396
4 stars
265
3 stars
332
2 stars
217
1 star
584
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated.
Order Accuracy
A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect food.
Wait Times
Customers consistently experienced long wait times, both in the drive-thru and for curbside orders, often exceeding 20 minutes.
Food Quality
Many reviews mentioned cold or stale food, with complaints about the quality of items served.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
- SSSpawnFailFeb 19, 20261.0Food was okay, but 45mins wait when we are the only one dining in is just unbelievable
- TOTamera OberleyFeb 13, 20265.0I sat down with my food and a worker was watching me and asked if my fries were hot I said yes she said they don't look full and offered to get me more to make it right. I told her she didn't have to but she insisted. I never had that at a McDonald's. Was pleasantly surprised
- JJJohnnyFeb 1, 20261.0Lady working at the window on friday at 2pm was RUDE, SHOULDNT WORK CUSTOMER SERVICE. I WAS TREATED VERY RUDE.
- AMAustin MarsillettJan 30, 20261.0If I could give a negative 100 I would definitely rate them low … not only is this the 3rd time this week they have messed my order up . But the costumer service is pour . Lady taking orders is very rude and gives the i don’t care attitude.. i didn’t even get them meal I ordered and still got charged for the changes I did to my meal . I get it one time maybe mess up ( cause your jobs so hard ) but to do it 3 times in 1 week ! Pour ! Should just close this place down or fire everyone here and get new employees
- HHHannah HallJan 19, 20262.0Took them 5 full minutes to say anything to me at the drive thru speaker and then pulled me forward for 4 sandwiches and 2 fries and that still took about 15 minutes to get. Our orders are almost always messed up or missing food and the people aren't very nice and when your inside they ignore you at the counter and scream back and forth to each other about random stuff and it's not always appropriate talk. Honestly really bad location
Brand Certified Facts from McDonald's
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Certified February 22, 2026Yext Knowledge Graph
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