McDonald's

2.8
1784 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6810 Bluffton Rd, Fort Wayne, IN
46809, United States

Hours

Reviews

2.8
1,784 reviews
5 stars
394
4 stars
263
3 stars
332
2 stars
216
1 star
579

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted long wait times in both the drive-thru and for mobile orders, often exceeding 20 minutes.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some describing it as inedible.

Customer Service

Several reviews mentioned rude or unprofessional staff behavior, contributing to a negative dining experience.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
  • DL
    Destiney Lawson
    5 days ago
    1.0
    Ordered curb side. It was busy when we got there, so we expected a wait. 20 minutes go by and finally I decide to walk in and check on our food because the drive thru had been empty for about 7 minutes. Our food was just sitting there. The manager was nice, but they only got one item correct. And then I didn't check my son's burgers because they were simply cheese and mustard. After them remaking half the order and finally getting the Dr Pepper right, we get home and the simple cheeseburgers had only ketchup. Not one single employee in this McDonald's knows how to read apparently and it's unfortunate.
  • EE
    Emily Easterday
    6 days ago
    1.0
    I hate that this is one of the only restaurants I pass to go to work it's ridiculous that they make you get out of line and go sit in a parking spot for 10 minutes while they make your food and then when you get it it's made wrong
  • JS
    Joshua Snow
    Jan 5, 2026
    1.0
    Always get my food wrong and never answers the phone when I call to get it fix pluses half the time their attitude is horrible would use some more adult words but you know how it is
  • CH
    Chris Hartleroad
    Jan 4, 2026
    1.0
    This place sucks. They are always messing up. Tonight they forgot: 3 sets of fries, apple slices, apple juice, and all the sandwiches where slapped together barely wrapped. Asked for our fries and the employees tried to fight my girlfriend. Tried calling the store manager no answer. Yea if you want to spend your money to get threatened over French fries go here while you can.
  • LS
    Lora Schorey
    Dec 26, 2025
    1.0
    If u go through the drive thru late at night u are taking a chance of just sitting there.i was there from 1015pm to 1045pm and nobody ever got on the speaker to take my order.there was 4 other vehicles in the drive thru n 2 that drove off.even if u do get ur order in they take their sweet time n it probably will b wrong.i Kno I can't b the first person to experience this so why it is still happening has got to b cause management isn't doing their job either!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6810 Bluffton Rd, Fort Wayne?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7. You can order through their delivery website or McDonald's app.