Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Food quality was inconsistent, with complaints about cold, overcooked, or incorrect items.
Customer Experience
Many customers expressed dissatisfaction with the overall experience, citing unclean conditions and lack of attention to customer needs.
Positive Staff Interactions
Some reviews highlighted positive interactions with staff who went above and beyond to assist customers.
PF
Paul Fager
Feb 3, 2026
1.0
Refuses to do cat delivery apps before 5 AM.
SM
Scott Morrison
Jan 23, 2026
2.0
They won't give you the sauce you ask for
AM
Angel manson
Jan 11, 2026
1.0
Never ever put barbecue sauce in the bag not one time ever since I started coming here
RG
Richard Gale
Jan 11, 2026
2.0
Here in Fort Wayne for a sports tournament... Quick McD breakfast on the way to the venue. We arrive, and most of the order was fine. But I ordered a sausage, egg, and cheese McGriddle (through the app. No mistake, and it is correct on my receipt), and they gave me no sausage. So disappointed. How hard is it? No wonder this restaurant has such crummy ratings.
MG
Michael Sells Homes Van De Grift
Jan 8, 2026
5.0
Great food and service. They do good job of accommodating homeless, while still running a business.