McDonald's

3.2
1578 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3202 St Joe Center Road, Fort Wayne, IN
46835, United States

Hours

Reviews

3.2
1,578 reviews
5 stars
440
4 stars
337
3 stars
293
2 stars
173
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.

Food Quality

The quality of food was inconsistent, with many complaints about cold, soggy, or improperly prepared items.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including poor communication and lack of assistance.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or items not prepared as requested.
  • IS
    Isaiah Sawron
    Nov 12, 2025
    1.0
    11/11/25 10:25-35am stopping for breakfast before a road trip, Got my order wrong I went inside to ask for a new bacon egg and cheese, a women bagging food and grabbing sauces looks at me while digging in her ear then takes the time to look at her finger to pick and flick off whatever crust was under her fingernail she just dug out her ear onto the floor, scratching at her greasy hair also. Totally threw my appetite off and I couldn’t eat my food after. I thought these people are supposed to be serve safe certified🤢.
  • NE
    N8 Eny
    Oct 26, 2025
    1.0
    If you want to wait 40 minutes for the soggiest nastiest hash brown I’ve ever had partnered with the worst customer service and wait time, this is definitely your location. Worst experience I’ve ever had at a McDonald’s this year. Definitely won’t be returning and definitely would not recommend anybody going to this establishment. It was filthy. I waited a long time. The people were rude and they had nothing but people coming in complaining about their service and about how they would not return. Bish be gone!
  • AB
    Alex Bennett
    Oct 25, 2025
    5.0
    I ordered on the kiosk using the free monopoly pieces and my food was ready after just a couple minutes. The lobby was clean and employee was friendly when I was handed my food. Bathroom was clean too. Overall a 5 🌟 McDonald's experience.
  • CC
    Cherriz
    Oct 25, 2025
    1.0
    Shouldn’t take almost an hour to get your food along with them asking if you ordered this… Something needs to change at this location asap!!
  • LW
    lyla williams
    Oct 23, 2025
    1.0
    Incredibly slow. Tons of salt on my fries when I requested no salt due to health reasons. Took me 25 minutes to get through the drive-through.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 3202 St Joe Center Road, Fort Wayne?

The restaurant is open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it closes at 10:00 PM.

When is the drive-thru service available at this McDonald's location?

Drive-thru operates daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; on Friday and Saturday, it closes at midnight.