Brand Certified
McDonald's
3.2(1606 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3202 St Joe Center Road, Fort Wayne, IN
46835, United States
Certified by McDonald's • Feb 22, 2026
(260) 485-8625
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.2
1,606 reviews
5 stars
449
4 stars
338
3 stars
297
2 stars
174
1 star
348
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times in both the drive-thru and lobby, often exceeding 20 minutes.
Food Quality
Food quality was inconsistent, with many complaints about cold, soggy, or improperly prepared items, including undercooked burgers and incorrect orders.
Customer Service
Several reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of proper customer service training.
Cleanliness
The dining area and drink stations were frequently described as dirty or poorly maintained, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted instances of good food quality.
- CWCasey Wright2 days ago5.0This location is pretty good and got my order right through the drive thru but when I ordered online I didn't get my drink one time and a second time the guy forgot my dessert. So annoying 🙄. Not my favorite location but is okay.
- DDDana5 days ago1.0By far the most incompetent McDonald's in Fort Wayne area. Every. Single. Time there is an issue. Ordered Hot Honey sauce 4x and they have the audacity to give me 2 Hot Mustard. When I go back, an employee sees me waiting in the drive thru and she wants to be on her phone instead of worrying about what I need.
- ABAndrew BFeb 19, 20261.0Last three times I've went through the drive-thru my order has been wrong, and I keep paying with cash so I get no receipt. Its always that young guy at the second window who is definitely not paying any attention to the orders he's handing out.
- JEJess EyeFeb 17, 20261.0Whoever was working the grill on February 17th at 5:30 needs to do some serious soul searching. Clearly you hate your job and can’t comprehend what a quarter pounder is supposed to look like, here’s a hint, not this. Burnt to a crisp, wafer thin, disgusting. Horrible. Get new people. This is all I had to eat after a 12 hour shift. Will never be back and don’t recommend anyone ever coming here.
- MLMaggie LinthicumFeb 8, 20261.0My husband ordered ahead for curbside had to wait 45 minutes for our food. He had to walk in to finally get our food where nobody was getting served. Then when he got our food and got home we were missing our hash browns. Then when he called to get it fixed they HUNG UP on him. This isn’t the first time we have had bad service from this McDonalds I’m very disappointed with the way we have been treated
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 3202 St Joe Center Road, Fort Wayne?
The restaurant is open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it closes at 10:00 PM.
When is the drive-thru service available at this McDonald's location?
Drive-thru operates daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; on Friday and Saturday, it closes at midnight.
What are the delivery service hours for this McDonald's?
Delivery is available every day from 5:00 AM to 9:30 PM.
Does this McDonald's offer contactless delivery options?
Yes, it provides no-contact delivery along with same-day delivery and curbside pickup services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food via a mobile app?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there other fast food options nearby this McDonald's?
Yes, nearby fast food and restaurants include Breakfast Clubb, Pizza Hut, Dairy Queen, Subway, Hot Head Burritos, and Taco Bell.
What nearby attractions could I visit before or after dining at McDonald's?
You could visit the Marketplace Of Canterbury shopping center or enjoy a beverage at Magik Sing bar and Pulver's Pub, both close by.
How can nearby services help customers visiting McDonald's?
Nearby services like Clean Spot car wash and Honest Ade Auto Repair offer convenient car care options for McDonald's customers in the area.
Brand Certified Facts from McDonald's
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Certified February 22, 2026Yext Knowledge Graph
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