McDonald's

3.6
448 reviews
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Business Details

5225 E Dupont Rd, Fort Wayne, IN
46845, United States
(260) 739-7904
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5225 E Dupont Rd, Fort Wayne, IN
46845, United States

Hours

Reviews

3.6
448 reviews
5 stars
199
4 stars
81
3 stars
55
2 stars
20
1 star
93

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or incorrect food, with issues like missing items and inconsistent quality.

Service Issues

Numerous reviews highlighted rude staff, long wait times, and poor customer service experiences.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and bathrooms.

Order Accuracy

Several customers experienced issues with their orders being incorrect or incomplete.

Staff Friendliness

Despite the negative feedback, some reviews praised friendly staff and good service at certain times.
  • LL
    Lance
    Nov 16, 2025
    1.0
    Service is horrible. Needs to improve wait times drastically. Waited 30 mins for hotcakes ordered online. People kept saying we’re waiting on your hotcakes. Hotcakes are not that unusual where it should take that long. Multiple other long waits. Nobody stays on task to complete orders.
  • CH
    Charles Hooten
    Nov 6, 2025
    1.0
    This place always locks the door for anyone to come into the lobby. The store had guests eating inside and was was gracious enough to unlock the door so I could pick up my online (in lobby) order. The manager shockingly advised she locked the doors because she had 1 employee. Not only was she rude but very unprofessional. This is the 4th time this has happened and I walk to this location. When this happened in the past I had to wait in the drive through on foot to get to the windows to later be scolded not to wait on foot. Fix your issues here and this place will be much better. Ive never heard of a short staffed McDonald's. Seems like its a franchise owner issue and of course they are probably playing golf in Florida.
  • DJ
    Drew Jones
    Nov 4, 2025
    1.0
    Places an online order for pick up just to be told we couldn't get our food because they closed early. They closed at 9 pm this da6 we were in the drive thru at 8:50 pm. Now I have to wait for them to refund my money. Because the app wouldn't let me cancel my order because "order was being prepared" This was on 11/04/2025
  • MF
    Michael Fischer
    Nov 2, 2025
    1.0
    Do not come after 7pm because you will wait more than 30 minutes for food. And I kept getting handed 1 thing at a time. They gave me my frys and I still had more frys coming and burgers. So my basket of frys and ice cream melted before I even got my my other food. It's ridiculous not worth it. Don't go. Go to a better restaurant.
  • OD
    Olivia Dale
    Oct 28, 2025
    1.0
    do you guys love serving cold food? yeah me either i doordashed a 2 cheese burger meal and my fries and my cheese burgers were cold as well do better. smh
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 5225 E Dupont Rd, Fort Wayne?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.