Jimmy John's

3.6
292 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4226 Crescent Ave, Fort Wayne, IN
46815, United States

Hours

Reviews

3.6
292 reviews
5 stars
135
4 stars
52
3 stars
25
2 stars
19
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and incorrect orders being common.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing ingredients and incorrect items being served.

Staff Attitude

Customer experiences varied widely regarding staff attitude, with some praising friendly service while others reported rudeness and lack of engagement.

Food Quality

While some customers enjoyed the food, there were consistent complaints about stale bread and poorly prepared sandwiches.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting a need for better training and oversight.
  • BH
    Brenda Hohman
    2 days ago
    1.0
    Totally messed up my Pepe sandwich. Added lettuce when I had requested it removed. Forgot the tomato (standard)and cucumber (requested). Added bacon and onions which were not requested or a normal part of the sandwich.The onions were hard to remove because they were cut small and mixed in with the mayo. The only good part was the French bread. Door Dash only refunded me 2.70 for this fiasco.
  • SG
    Sara Gardiner
    Nov 26, 2025
    5.0
    Literally the best people i have met in a restaurant my son got a temporary tattoo and a,sandwich such sweet amazing people thank yall so much
  • KW
    Kade Williams
    Nov 21, 2025
    5.0
    I don’t order anything here besides the Italian sandwich and it’s what I highly recommend to others
  • KO
    Kent Ok
    Nov 19, 2025
    1.0
    I had to wait over 10minutes for a wheat bread number nine as the man taking my order got confused and was behaving oddly
  • JS
    Justin Straessle
    Oct 2, 2025
    2.0
    Location has really gone downhill. Food no longer comes out freaky fast. Place looks understaffed and the quality of food is poor now