Jimmy John's

Reviews

• CP

  Chris Pappas

  Feb 6, 2026
  1.0
  I Ordered online and went inside to pick up my to-go order—only to find absolutely nothing. I stood at the counter for over 10 minutes, completely ignored, as if I was invisible. I walked back and forth trying to get someone’s attention while multiple employees looked directly at me and then intentionally went back to whatever pointless task they were doing. One employee kept cutting meat like this was a solo performance. Another slowly refilled the sticker machine as if it were the most important job on Earth. The cashier couldn’t be bothered to acknowledge me at all. Despite clearly being there before several other customers, they happily took two more orders before finally deciding I existed. And the cherry on top? My order was sitting at the end of the counter the entire time, right next to the employees who were ignoring me. So no, this wasn’t being busy or understaffed—this was pure laziness, incompetence, and a complete lack of basic human decency. This place has mastered the art of terrible customer service. If you enjoy being blatantly ignored after already paying, this is the spot for you. I won’t be back, and I’ll make sure others don’t waste their time either.
• DP

  D Phillips

  Nov 7, 2025
  4.0
  Quick easy transaction. Ordered online, pickup was ready in 5 minutes. Everything was accurate, tasted good & crew member was cordial.
• AF

  Andrew F

  Sep 12, 2025
  1.0
  They do not answer their phone