Jimmy John's

3.1
296 reviews

About

Sandwich Restaurant

Location

Jimmy John's
6727 W Jefferson Blvd, Fort Wayne, IN
46804, United States

Hours

Reviews

3.1
296 reviews
5 stars
111
4 stars
43
3 stars
18
2 stars
21
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, poor customer service, and long wait times for orders.

Food Quality

Several reviews mentioned issues with food quality, including missing ingredients, stale bread, and unsatisfactory portion sizes.

Cleanliness

Multiple customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions in the bathrooms.

Delivery Issues

Numerous complaints about delayed deliveries, orders being canceled without notice, and difficulty reaching the store by phone.

Inconsistent Experience

The overall experience varied significantly depending on the staff working, with some customers reporting good food and service while others had negative experiences.
  • DP
    D Phillips
    Nov 7, 2025
    4.0
    Quick easy transaction. Ordered online, pickup was ready in 5 minutes. Everything was accurate, tasted good & crew member was cordial.
  • AF
    Andrew F
    Sep 12, 2025
    1.0
    They do not answer their phone
  • JH
    Jessica L Hilker
    Aug 16, 2025
    5.0
    Looks delicious! Great catering!
  • CG
    Chris Gerardot
    Aug 12, 2025
    5.0
    Great sandwich’ s at a good price. Service is awesome, nice and friendly staff.
  • JC
    Judy Cee
    Sep 7, 2018
    5.0
    Great sub. Eight inch turkey and roast beef, made super fast.