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Five Guys

4.5
(1105 reviews)

Business Details

(260) 918-0954
https://restaurants.fiveguys.com/5830-west-jefferson-blvd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5830 West Jefferson Blvd in Fort Wayne is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5830 West Jefferson Blvd, Fort Wayne, IN
46804, United States

Hours

Reviews

4.5
1,105 reviews
5 stars
752
4 stars
227
3 stars
75
2 stars
21
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in quality and portion sizes.

Service

The staff received positive feedback for being friendly, polite, and efficient, with some standout experiences highlighted.

Pricing

Many customers expressed concerns about the high prices, feeling that the value did not match the cost, especially for families.

Cleanliness

The restaurant was often described as clean, though some reviews mentioned areas for improvement.

Order Accuracy

There were multiple complaints regarding order accuracy, with some customers receiving incorrect items or missing toppings.
  • DP
    Dana Patterson
    Feb 19, 2026
    5.0
    Very good service, food, and experience. Loved the burger and peanut butter milkshake
  • ML
    Matthew Lovato
    Feb 8, 2026
    5.0
    Stopped off at five guys while my car was being worked on service was fast and very friendly
  • KB
    Kris B
    Feb 7, 2026
    1.0
    You lost our business tonight. We placed a $70+ online order for 5 burgers and 2 large fries, one regular and one cajun. When we got home with the food, we opened the fry bags and found two different size bags (one was maybe a large and the other a small) of fries partially, not fully filled. We paid almost $15 for these fries! Five Guys has always previously dumped extra fries in the bag, which for us justified the high cost of the fries, which is $7.05 for a large. In our bag, there were no extra fries, and not even large fries that we ordered and paid for. We move on to the burgers, and it became clear that whoever made our food tonight couldn't have cared less about the job they were doing. 3 of our 5 burgers were not made correctly. Like, not even close. What started out as disappointment has now turned into anger. What a waste of a lot of money on what has always historically been a great meal from Five Guys. We won't be back, and we certainly will be sharing our experience with whoever will listen to save them the experience we had tonight. Do yourself a favor and get your burgers and fries from someplace else
  • KH
    Karen Hanenkratt
    Feb 6, 2026
    1.0
    Not to 5 Guys standards. Short staffed but pleasant.
  • KM
    Katie McFarland
    Feb 5, 2026
    5.0
    You really can’t beat Five Guys when you’re looking for a perfect, juicy burger and a mountain of fries. This location, in particular, is consistently spot-on. Everything was fresh, hot, and exactly how I ordered it. I also want to give a huge shout-out to the General Manager, Jana. She was absolutely fantastic—running a tight ship while still taking the time to make sure every guest was happy. Her energy and professionalism really elevate the experience here. It’s rare to see that level of care in fast-casual dining, and it definitely doesn't go unnoticed! Note to Jana & Team: We’re big fans of how you maintain such a high standard here! If you’re ever looking for a reliable vendor to handle refrigeration gaskets, preventative maintenance, or general handyman repairs, please reach out. We, at The SEALS of NE Indiana would love to help keep your kitchen running at 100%.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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