Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 801 Northcrest Shopping Center in Fort Wayne is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers consistently praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in quality.
Service Issues
While many reviews highlighted excellent service, several customers reported long wait times and order mistakes.
Pricing Concerns
Numerous customers expressed that the prices are high for the portion sizes and quality, leading to mixed feelings about value.
Cleanliness
Feedback on cleanliness was mixed; some noted that the restaurant was clean, while others reported dirty tables and restrooms.
Customer Experience
Many customers appreciated the friendly staff and positive atmosphere, although some experienced unprofessional behavior from management.
EB
Esthela López Badillo
4 days ago
5.0
I enjoyed to eat peanut 🥜 while I stay for my order!
LD
Larissa Dollar
Nov 16, 2025
2.0
They were extremely busy, they did the best they could, but the burgers were just over done and so hard couldn't eat it.
WR
Wayne Raby
Nov 4, 2025
1.0
I went in to pick up my food and there were a few other people in there already waiting. One of the girls working said "The white girl can wait." And put the bag of food down and started working on other orders. This poor lady standing there looked nice, but heart broken. Then I heard 1 of the guys working there tell another "You should get her number." To which the 2nd replied with "Naw, I saw her pull up with her dude. He's in the car." The first then called him a derogatory name and continued to push him to try. I watched them make 5 other orders before this young lady's. If this is the type of people ypu employe and the kind of behavior you allow, you will never get another dollar from me, my family, or friends. This was the crew at 8:30 pm on Tuesday. Absolutely abysmal representation of your company and you lost a lot of business due to allowing it.
GG
Gail Grine
Nov 4, 2025
5.0
Always a great burger, fries and shakes are pretty good too
BR
Brandon Rowe
Oct 26, 2025
1.0
I was picking up an uber eats order and they purposely made me wait 20 minutes longer than needed for one single cheeseburger. The bag was sitting on the counter and they kept saying it was a little longer, but it was ready for so long! They ignored me then gave me an attitude!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 801 Northcrest Shopping Center accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys at Northcrest Shopping Center?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order online through their delivery link.
Can I customize my burger and milkshake at Five Guys?
Yes, there are more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to choose from.
What payment methods are accepted at Five Guys in Fort Wayne?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this Five Guys location offer in-store pickup?
Yes, in-store pickup is available at this location.
Is the Five Guys location at Northcrest Shopping Center wheelchair accessible?
Yes, this location has both wheelchair accessible entrance and restroom facilities.
What nearby places can I visit before or after dining at Five Guys Northcrest Shopping Center?
You can visit nearby places like Cell Phone City for mobile needs, Jersey Mike's Subs for sandwiches, or Great Clips for hair salon services.
Are there convenient banking options near Five Guys at Northcrest Shopping Center?
Yes, several banks are nearby including Flagstar Bank, Wells Fargo Bank, and Chase Bank, convenient for customers who need banking services before or after their meal.
Where can I find fuel or convenience stores near Five Guys at 801 Northcrest Shopping Center?
Nearby you can find gas stations and convenience stores such as bp and Ricker's Convenience Store, useful if you need to fuel up or grab essentials.