Five Guys

4.4
2093 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 801 Northcrest Shopping Center in Fort Wayne is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
801 Northcrest Shopping Center, Fort Wayne, IN
46805, United States

Hours

Reviews

4.4
2,093 reviews
5 stars
1,374
4 stars
429
3 stars
140
2 stars
51
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in quality.

Service Issues

While many reviews highlighted excellent service, several customers reported long wait times and order mistakes.

Pricing Concerns

Numerous customers expressed that the prices are high for the portion sizes and quality, leading to mixed feelings about value.

Cleanliness

Feedback on cleanliness was mixed; some noted that the restaurant was clean, while others reported dirty tables and restrooms.

Customer Experience

Many customers appreciated the friendly staff and positive atmosphere, although some experienced unprofessional behavior from management.
  • EB
    Esthela López Badillo
    4 days ago
    5.0
    I enjoyed to eat peanut 🥜 while I stay for my order!
  • LD
    Larissa Dollar
    Nov 16, 2025
    2.0
    They were extremely busy, they did the best they could, but the burgers were just over done and so hard couldn't eat it.
  • WR
    Wayne Raby
    Nov 4, 2025
    1.0
    I went in to pick up my food and there were a few other people in there already waiting. One of the girls working said "The white girl can wait." And put the bag of food down and started working on other orders. This poor lady standing there looked nice, but heart broken. Then I heard 1 of the guys working there tell another "You should get her number." To which the 2nd replied with "Naw, I saw her pull up with her dude. He's in the car." The first then called him a derogatory name and continued to push him to try. I watched them make 5 other orders before this young lady's. If this is the type of people ypu employe and the kind of behavior you allow, you will never get another dollar from me, my family, or friends. This was the crew at 8:30 pm on Tuesday. Absolutely abysmal representation of your company and you lost a lot of business due to allowing it.
  • GG
    Gail Grine
    Nov 4, 2025
    5.0
    Always a great burger, fries and shakes are pretty good too
  • BR
    Brandon Rowe
    Oct 26, 2025
    1.0
    I was picking up an uber eats order and they purposely made me wait 20 minutes longer than needed for one single cheeseburger. The bag was sitting on the counter and they kept saying it was a little longer, but it was ready for so long! They ignored me then gave me an attitude!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.