Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fort Wayne, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Order Accuracy
Many reviews highlighted consistent problems with order accuracy, especially with mobile orders, leading to customer frustration.
Food Quality
Customers expressed disappointment with the quality of food, citing stale donuts and poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues within the store, including dirty tables and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating potential for improvement.
KD
Kira Danae
1 day ago
1.0
I paid extra for an add-on of a shot of espresso, and my drink is barely more than half full. Of course ai didn’t notice until I was home from the drive thru and took my first small sip. I also received the wrong donut holes.
DC
Daniel Thomas Cruz
Nov 16, 2025
5.0
Had a pleasant experience!
KW
kim weaver
Oct 22, 2025
1.0
A lot has changed the last 2-3 years in that area but, not the quality of this particular Dunkin'. I had stopped going there over a year ago and only went today because my daughter works nearby and wanted a drink they have. I eat what my body is able to eat at that moment in time. Dunkin' lis one place I can count on having good food and really good coffee or other drinks. I stopped going to this Dunkin' specifically because of service and quality/ lack of food. I'd order on the app and pickup would be crazy. The gentleman at the window is the owner, he made sure to point that out, he's arrogant and doesn't like to correct mistakes. Worse yet, you order and when you get there he says they are out of what you ordered and he won't refund the money, he offers you other items that cost less than you've paid but he isn't changing his mind- you're getting the cheapest replacement item he can get away with. And, if the item is made wrong, no matter how much you point out that it is wrong and how exactly it is wrong, he pretends to not understand or he puts on an attitude and says your wrong. There is literally a sticker that prints and you can show him over and over and he still won't fix it. If they are out of what you ordered be prepared to eat whatever miscellaneous donut is left, without so much as an apology. If you modified your food and paid extra, he's not apologizing or making it right for you. You paid extra for no ice or less ice, he's filling that cup anyway and telling you that it's less than HE normally uses, even if the straw can't get past the ice and a few sips later your drink is empty. I just won't be going back, my daughters food was wrong, her drink was wrong and we had to pick different donuts all in the same trip. I'll watch the reviews and wait for them to improve and I'll head to any other place over there for now.
JD
janelle dunham
Oct 21, 2025
1.0
ever since they got new management they never make my drink right now 💔
What are the operating hours of Dunkin' at 5405 E Dupont Rd in Fort Wayne, IN?
Dunkin' at this location is open daily from 5:00 AM to 8:00 PM.
What meals does Dunkin' in Fort Wayne serve?
Dunkin' serves breakfast, lunch, and brunch, offering a variety of sandwiches, coffee, and donuts.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, Dunkin' offers delivery and curbside pickup services.
What are some holiday drinks currently available at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
Does Dunkin' at 5405 E Dupont Rd have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for your convenience.
What are some nearby restaurants where I can eat after visiting Dunkin'?
Nearby restaurants include Pizza Hut, Papa John's Pizza, McDonald's, Salvatori's Leo Italian Restaurant, and Dupont Bar & Grill, offering a variety of dining options.
Are there any nearby convenience stores or pharmacies close to Dunkin'?
Yes, Walgreens and Phil's C-Store are nearby convenience stores and pharmacies you can visit before or after your Dunkin' stop.
Where can I find financial services near the Dunkin' location?
Nearby financial services include Partners 1st Federal Credit Union, ProFed Credit Union, Western Union, and LibertyX Bitcoin ATM for various banking and money transfer needs.
Does Dunkin' at this location provide free Wi-Fi and accept credit/debit card payments?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for your convenience.