Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fort Wayne, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
290 reviews
5 stars
108
4 stars
41
3 stars
27
2 stars
25
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude or unhelpful staff, with several instances of poor communication and disrespectful behavior.
Product Availability
Frequent complaints about being out of donuts and other menu items, leading to customer dissatisfaction.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with some items described as stale or inedible.
Management Issues
Customers expressed concerns about management practices, including lack of staff training and poor handling of customer complaints.
Mixed Experiences
While some customers praised friendly service and good coffee, these positive experiences were overshadowed by the overall negative feedback.
- BHBrad HustonDec 30, 20252.0Don't expect anything high quality. "Mocha" is just a cup of sub-par coffee with a squirt of syrup. Service-wise, I felt they were just putting up with having a customer. Maybe low quality here is common knowledge but I had never been to a Dunkin'. No reason to return.
- CMConnie MillerDec 28, 20251.0Not friendly and one of my donut holes had a bite out of it. They said they just look like that. No one would do that and unbelievable. I have heard terrible things about it but I thought hey I'm gonna try it. My latte was not all what I expected no flavor, no whip cream like in the picture! Try Biggby
- JNJessica NievesDec 8, 20255.0The employees are sweet, and my drinks never disappoint! The donuts are also so so yummy. They do tent to run out of donuts quickly, but also, I could do better at waking up earlier lol. Great place.
- APAmanda PassehlNov 21, 20255.0The girl working there tonight was insanely polite considering she was the ONLY worker there. Our drinks were amazing and our hash browns were nice and warm. I wish I had gotten her name but she did have tattoos on her hands, it’s ridiculous and unsafe to have someone in the store by themselves. Shame on management for letting this happen.
- AJAstrelle JohnsonOct 16, 20251.0Worst so called coffee I have ever had! Large frozen pumpkin coffee that tastes like it may have been made with mop water and used toilet paper! I thought i would treat myself today as I haven't had dunkin in 6 months! Can't afford the extras like this. And the one time I do i have to throw it away because this is going to make me throw up. Never again
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 9821 Lima Rd, Fort Wayne, IN?
Dunkin' is open Monday to Friday from 4:30 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.
What special holiday drinks are available at this Dunkin' location?
Currently, the holiday menu features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products for delivery or pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services, and you can also use the Dunkin' mobile app to order ahead for a fast grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' includes a drive-thru for convenient ordering and pickup.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both debit and credit cards for payment.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What are some nearby places of interest around Dunkin' that customers might want to visit?
Nearby places include Grain and Berry (a smoothie and vegetarian-friendly restaurant), IU Health Urgent Care for medical needs, and several retail stores like AT&T and Dollar Tree.
How can visiting nearby Grain and Berry complement a trip to Dunkin'?
After enjoying your coffee or breakfast at Dunkin', you can stop by Grain and Berry for healthy smoothies or vegetarian meals, making it a great spot to continue a nutritious day out.
If I'm visiting IU Health Urgent Care nearby, can I easily grab coffee or breakfast at Dunkin'?
Yes, Dunkin' is conveniently located near IU Health Urgent Care, making it easy for patients or visitors to grab coffee, breakfast, or snacks before or after their visit.