Dairy Queen (Treat)

3.8
365 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
7103 W Jefferson Blvd, Fort Wayne, IN
46804-6235, United States

Hours

Reviews

3.8
365 reviews
5 stars
155
4 stars
90
3 stars
47
2 stars
27
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, leading to a negative experience.

Speed of Service

Many reviews highlighted slow service times, with customers experiencing long waits for their orders.

Food Quality

While some customers enjoyed the food and ice cream, there were complaints about incorrect orders and food quality, including stale items.

Customer Complaints

Several customers noted that their complaints were not handled well, with some receiving no apologies or resolutions.

Positive Experiences

Despite the negative feedback, there were instances of excellent customer service and satisfaction with specific staff members.
  • TS
    Tracie Schmidt
    Nov 15, 2025
    1.0
    ​1/5 Stars: Complete disconnect between promise and delivery. ​While the food itself was acceptable, the service completely failed. We received our meals but had to separately request our drinks, only to be met with an inexplicably rude and attitude-filled response from the worker. I noted the poster on the door listing 6-7 things the establishment promises to do for its customers; unfortunately, zero of these standards were met during our experience. This level of service is unacceptable, and we will not be back.
  • DS
    Don Schmidt
    Nov 15, 2025
    1.0
    Lol, simply the most unprofessional and impersonal, rude service. The night staff should be let go immediately.
  • JC
    Jorge Correa
    Nov 8, 2025
    5.0
    Delicious hotdogs…!
  • JT
    Jacquelyn Taefi
    Oct 19, 2025
    2.0
    Ice cream cake was good but the writing wasn’t what I asked for and it looked like a 4 year old did it. 36.00 plus tax for a small cake is a bit pricey.
  • LL
    Lauren
    Oct 16, 2025
    2.0
    I have never waited so long for "fast food". I was there for 40 minutes! I believe this due to understaffing, but I am not sure what too so long as the fries did not seem fresh.

Frequently Asked Questions About Dairy Queen (Treat)

What types of frozen treats does Dairy Queen (Treat) at 7103 W Jefferson Blvd offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes from DQCakes.com.

What are the operating hours for Dairy Queen (Treat) in Fort Wayne, IN?

The store is open daily from 10:00 AM to 10:00 PM.