Numerous customers reported rude and unprofessional staff, leading to a negative experience.
Speed of Service
Many reviews highlighted slow service times, with customers experiencing long waits for their orders.
Food Quality
While some customers enjoyed the food and ice cream, there were complaints about incorrect orders and food quality, including stale items.
Customer Complaints
Several customers noted that their complaints were not handled well, with some receiving no apologies or resolutions.
Positive Experiences
Despite the negative feedback, there were instances of excellent customer service and satisfaction with specific staff members.
TS
Tracie Schmidt
Nov 15, 2025
1.0
1/5 Stars: Complete disconnect between promise and delivery.
While the food itself was acceptable, the service completely failed. We received our meals but had to separately request our drinks, only to be met with an inexplicably rude and attitude-filled response from the worker. I noted the poster on the door listing 6-7 things the establishment promises to do for its customers; unfortunately, zero of these standards were met during our experience. This level of service is unacceptable, and we will not be back.
DS
Don Schmidt
Nov 15, 2025
1.0
Lol, simply the most unprofessional and impersonal, rude service. The night staff should be let go immediately.
JC
Jorge Correa
Nov 8, 2025
5.0
Delicious hotdogs…!
JT
Jacquelyn Taefi
Oct 19, 2025
2.0
Ice cream cake was good but the writing wasn’t what I asked for and it looked like a 4 year old did it. 36.00 plus tax for a small cake is a bit pricey.
LL
Lauren
Oct 16, 2025
2.0
I have never waited so long for "fast food". I was there for 40 minutes! I believe this due to understaffing, but I am not sure what too so long as the fries did not seem fresh.
Frequently Asked Questions About Dairy Queen (Treat)
What types of frozen treats does Dairy Queen (Treat) at 7103 W Jefferson Blvd offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes from DQCakes.com.
What are the operating hours for Dairy Queen (Treat) in Fort Wayne, IN?
The store is open daily from 10:00 AM to 10:00 PM.
Does this Dairy Queen location have amenities for families?
Yes, it is family-friendly and offers high chairs, outdoor seating, restrooms, and seating areas.
Is the Dairy Queen at 7103 W Jefferson Blvd accessible for mobile ordering and deals?
Yes, they offer mobile ordering and rewards, and you can download their app for exclusive deals.
Can customers use a drive-thru at this Dairy Queen location?
Yes, there is a drive-thru service available for convenient ordering and pickup.
Where is Dairy Queen (Treat) located?
It is located at 7103 W Jefferson Blvd, Fort Wayne, IN 46804-6235, USA.
Are there options to view or order Dairy Queen treats online for this location?
Yes, you can order for pickup or explore the menu online at their official website.
What nearby places can I visit before or after enjoying treats at Dairy Queen?
Nearby are popular spots like Subway for sandwiches, Dreaming Tree Cafe and Anastasia's Cafe for dining, and Sweet Helicopters offering tours and events.
Is there a nearby location to get a fitness workout near Dairy Queen in Fort Wayne?
Yes, LONGevity Fitness, a gym and Pilates studio, is close by for those interested in active life activities.
Can I find pet supplies or grooming services near Dairy Queen at 7103 W Jefferson Blvd?
Yes, you can visit Bird Seedery and The Bird Seedery pet stores nearby, as well as several beauty salons like Texture 24 and MB Hair for grooming needs.