Customers reported a mix of experiences with service, ranging from friendly and fast to rude and unresponsive.
Food Quality
While many enjoyed the food, there were complaints about incorrect orders, cold items, and inconsistent preparation.
Pricing Issues
Several customers noted that prices are high and expressed frustration over the lack of coupon acceptance.
Cleanliness and Atmosphere
The restaurant was generally described as clean and well-maintained, contributing positively to the dining experience.
Drive-Thru Experience
The drive-thru was often noted as slow, with some customers experiencing long waits and issues with order accuracy.
VH
Vanessa Hansen
3 days ago
5.0
Bigger cheeseburgers, place has been redone and looks great!
JK
Jk kj
Jan 5, 2026
4.0
Excellent service and a warm atmosphere
CS
Cadre Studios
Sep 11, 2025
5.0
The dairy queen is close to my apartment. I like to order the honey barbecue tenders. My mom like the 7 dollar meal. It comes with the food, a drink, and a sundae. The stay is always nice and the food is always hot.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill at 2218 Sherman, Fort Wayne?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 9:00 PM.
What types of food and treats can I find at Dairy Queen Grill & Chill?
The menu includes soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer any family-friendly amenities?
Yes, the location is family-friendly and provides booster seats, high chairs, wheelchair accessibility, outdoor seating, restrooms, and drive-thru service.
Can I order from Dairy Queen Grill & Chill online or via an app?
Yes, you can order online through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
Is there seating available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available at this location.
Is Dairy Queen Grill & Chill suitable for children?
Yes, the restaurant welcomes children and provides amenities like booster seats, high chairs, and family-friendly seating.
Where is Dairy Queen Grill & Chill located?
It is located at 2218 Sherman, Fort Wayne, IN 46808-2359, United States.
What nearby banks are close to Dairy Queen Grill & Chill for convenient stops before or after your meal?
Nearby banks include Wells Fargo Bank, Flagstar Bank, and PNC Bank, which are useful if you need banking services while visiting Dairy Queen.
Are there convenient places to get fuel near Dairy Queen Grill & Chill?
Yes, nearby fuel stations include Circle K, Shell, Speedway, and Kroger Gas Station, allowing easy refueling before or after your visit.
What local amenities are near Dairy Queen Grill & Chill that customers might find useful?
Nearby amenities include the Allen County Public Library - Little Turtle, UPS Access Point Locker for package services, Redbox rental kiosks for movie rentals, and several ATM services such as Bitcoin Depot and LibertyX Bitcoin ATM.