Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.4
358 reviews
5 stars
129
4 stars
72
3 stars
52
2 stars
16
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, both in-store and at the drive-thru, with long wait times often exceeding 20-30 minutes.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of acknowledgment towards customers.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, cold items, and overall poor food quality.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, contributing to a negative dining experience.
Management Issues
There were complaints about a lack of management presence and oversight, leading to disorganization and poor customer service.
- GMGinger MackeyDec 19, 20251.0Never ever come to this location! Ordered chicken stripe with honey BBQ. NOT!! They gave me barely wet strips. Dry dry dry!!! And it was done on purpose to squeeze more money from me. So I asked for extra sauce and it took more than 5 mins considering I was the ONLY person inside the store. At this point you played with my food! Not today! Refund me the money. BEWARE!!! I will tell everyone not to come here not to this location. This location sucks!
- LELisa EdwardsDec 12, 20253.0Service was very slow and they were more worried about drive thru. Forgot part of our meal. They found it funny and laughed, we didn't.... rarely a manager around. Have ran out of bananas 2 x's recently.
- JOJessica OlbinDec 11, 20251.0Just picked up a medium cone. They put a kids size or small size of ice cream in and it was spilling all over the sides. Don’t waste your $5.
- AAAmy AndersonDec 10, 20252.0The slowest Dairy Queen I have ever been to. Whether it is inside or drive-thru, it takes forever to get your food. Sometimes you can sit just 15 min to even order food in the drive thru.
- JPJoshua PootonDec 1, 20255.0After the delivery service left my food and only brought my drink, Trevor and Kaiden saved the day. They made an effort to call me and tell me the situation. I made my way to the DQ to pick it up, and they were kind enough to make it fresh for me. Their dedication to quality and service demonstrates that they deserve a raise. Thank you!
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburger®, Chicken Strip Basket, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the restaurant has both indoor and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, this location welcomes families and is good for kids.
Can I place mobile orders or get rewards at Dairy Queen Grill & Chill?
Yes, the restaurant supports mobile ordering and rewards through their app.
How can I find Dairy Queen Grill & Chill on social media?
You can find them on Facebook at https://www.facebook.com/298237356904203 and follow their Twitter handle @DairyQueen for updates.
Are there any nearby repair or automotive services close to Dairy Queen Grill & Chill?
Yes, nearby automotive services include Strickland Brothers 10 Minute Oil Change and QuikStop Oilube, which can be convenient if you need car maintenance during your visit.
What other food options are available near Dairy Queen Grill & Chill?
Nearby food options include Elmo's Pizza & Subs, Guadalupe's Mexican Grill, Salvatore's Italian Restaurant, Marco's Pizza, Hong Kong Restaurant, and Burger King, offering a variety of cuisines within close distance.
Are there any nearby places for activities and leisure close to Dairy Queen Grill & Chill?
Yes, close by are Painting Fun Spot, Urban Body Yoga, 9Round Kickboxing Fitness, Hoffmann Karate, and Plaster Fun Spot, perfect for entertainment and wellness before or after enjoying treats at Dairy Queen.