Dairy Queen Grill & Chill

4.0
469 reviews
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Business Details

4438 Lima Rd, Fort Wayne, IN
46808-1250, United States
(260) 482-2781
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4438 Lima Rd, Fort Wayne, IN
46808-1250, United States

Hours

Reviews

4.0
469 reviews
5 stars
227
4 stars
109
3 stars
67
2 stars
24
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and long wait times.

Food Freshness

There are frequent complaints about food being served cold or not prepared correctly, although some customers do report fresh and hot food.

Drive-Thru Issues

Many customers express frustration with the drive-thru experience, citing long wait times, incorrect orders, and poor communication.

Cleanliness

Several reviews mention cleanliness issues, including dirty dining areas and unsanitary conditions.

Product Satisfaction

While some customers enjoy the ice cream and specific menu items like Blizzards, others report dissatisfaction with their orders and food quality.
  • KS
    Kathy Stewart
    2 days ago
    2.0
    I'd ordered Chili Coney dogs. 3 with onions & 2 without. I waited almost 1/2 an hour for 5 dogs @ $3.69 a piece. The 3 with onions - 1 of the dogs had 2 little slivers & the other 2 were fine. The 2 without- 1 of the dogs barely had any Chili on one end of the bread and the rest was cheese. I get that they were busy, but come on!!!!! DO BETTER especially for that price for a Chili cheese dog!!!! Not going back!
  • VT
    Veronica Thompson
    Nov 16, 2025
    1.0
    Explained I paid for extra things to be added to my blizzard and they didn’t add it, waited like 10 min just for the manager (I’m guessing) to also not add it. I didn’t realize the toppings I PAID for come out of ur paycheck, I would have still been happy to get it on the side even. Also realized bc of that interaction we never recieved our drinks either.. will not be back to this location sadly
  • CS
    Connor Shultz
    Oct 8, 2025
    4.0
    Kinda weird to pull into parking lot but wasn't bad. Food was made fresh and hot and drive thru was fairly empty for 3:00pm. We were in and out in about 10 minutes. Staff was really nice and helpful.
  • CS
    Cadre Studios
    Oct 2, 2025
    1.0
    The food was old. The fries were cold. My honey barbecue tenders weren't covered all the way with barbecue. My mom's food was cold and her tenders were hard. The woma. That served me didn't wait to make the Sunday. She made it as soon as I ordered it so the ice cream was melting by the time I got it home. This was a terrible experience at this location. The dairy queen by my house on state street is so much better than this one.
  • MO
    M-L Outdoors
    Sep 4, 2025
    3.0
    Decent location. The Blizzard that I got was pretty good. I got a triple cheeseburger that did not sit right in my stomach for the rest of the day but it tasted pretty good.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 4438 Lima Rd, Fort Wayne, IN, 46808-1250, USA.