Dairy Queen Grill & Chill

3.8
668 reviews
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Business Details

8037 Coldwater Rd, Fort Wayne, IN
46825-3413, United States
(260) 497-0777
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
8037 Coldwater Rd, Fort Wayne, IN
46825-3413, United States

Hours

Reviews

3.8
668 reviews
5 stars
292
4 stars
169
3 stars
84
2 stars
46
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

While some customers enjoyed the food, many noted issues with cold items and incorrect orders.

Pricing Concerns

Several reviews mentioned that prices were too high for the quality and portion sizes.

Cleanliness and Environment

The restaurant was generally described as clean, with some positive remarks about the atmosphere.

Positive Experiences

Despite the negative feedback, there were also mentions of friendly staff and enjoyable food experiences.
  • KK
    krypto knight
    Nov 29, 2025
    5.0
    Great service
  • RC
    Rose Cross
    Nov 21, 2025
    5.0
    Always a good experience. They work hard! One time I was here after work to get a little snack, and the service was a little bit slow, BUT i was there at about 3-ish, between the lunch and dinner rushes, so they were probably just a little understaffed. My food was good and fresh!
  • MM
    MrDjdoughd
    Nov 21, 2025
    1.0
    All of the Dairy Queen in Fort Wayne are horrible, but this is the worst one for sure. Their customer service always sucks and today was Awful. Everyone ignored the about 10 people that were in the lobby. Then when someone asked about their stuff, the old lady they call grandma was super rude to everybody. I sure hope she’s not the manager. I would save yourself time and money and never go here.
  • CV
    Christen Volino
    Nov 12, 2025
    5.0
    Went here for a quick bite the other day and it was pretty decent overall. The place was clean, staff was polite, and my order came out faster than I expected. I got a cheeseburger combo and fries — both were hot and fresh, though the burger could’ve used a bit more seasoning. The drink station was well stocked, and they didn’t mess up my order, which is always a plus. Prices were fair for what you get. Not the best fast food I’ve ever had, but definitely not bad either. I’d come back if I’m in the area again.
  • XR
    Xtreme RCR
    Nov 11, 2025
    1.0
    Very rude customer service
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill specialize in?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.

What are the regular operating hours for Dairy Queen Grill & Chill?

The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.