Multiple customers reported receiving incorrect orders, including wrong toppings and missing items.
Service Quality
Service was frequently described as slow and lacking friendliness, with several customers expressing dissatisfaction with staff behavior.
Food Quality
While some customers enjoyed the food, others noted issues with temperature, portion sizes, and overall quality, particularly with blizzards.
Cleanliness
Several reviews mentioned cleanliness issues within the store, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the quick service and friendly staff during their visits.
KM
KING MR_BOB
Jan 4, 2026
1.0
I ordered a chocolate brownie extreme but I got a vanilla brownie mild (dumb. Too make this abundantly clear, there was no chocolate)
RG
ramiro Granados
Jan 1, 2026
5.0
I ordered a Royal Cheesecake Blizzard with strawberries, and it was really good. The flavor was well balanced, creamy, and tasted fresh. The strawberry and cheesecake pieces worked perfectly together, and it was made just right.
Service was quick, and the overall experience was exactly what you expect from Dairy Queen. A solid spot when you’re in the mood for a good dessert. I’ll definitely be back.
AS
Amy Sanderlin
Dec 17, 2025
1.0
I was there this evening through the drive through. I gave the lady my account expecting to get my Sunday for free, as well as a coupon. Well instead of respectfully telling me that the transaction only took the coupon and not giving me my free Sunday she just still had me pay for it and not tell me. Very unsatisfied, and won't b going back
Employee is Alex.
MW
Marsha Weikel
Nov 21, 2025
5.0
Helps make a party a party. :)
EJ
E J
Nov 18, 2025
5.0
Clean, quick and hot. Everything one could ask for from a fast food place!
Does Dairy Queen Grill & Chill have a drive-thru and family-friendly amenities?
Yes, this Dairy Queen location features a drive-thru, booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, WiFi, and is family-friendly.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/42523/.
What is the contact phone number for Dairy Queen Grill & Chill on Maysville Rd?
You can reach Dairy Queen Grill & Chill at +1 260-748-0078.
Is there a mobile app available for exclusive deals at Dairy Queen?
Yes, you can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
Which nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Verizon stores for mobile accessories, Sharkey's Cuts for Kids salon, Elegant Nails salon, and Popeyes Louisiana Kitchen for more dining options.
Are there any nearby health and therapy services close to Dairy Queen Grill & Chill?
Yes, ATI Physical Therapy and Select Physical Therapy - Fort Wayne Maysville Road are available nearby for health and therapy services.
What entertainment or shopping options are near Dairy Queen Grill & Chill?
You can find Redbox rental kiosks, Sol's Sports hobby shop, MC Sports retail store, and Epic Vapes Fort Wayne NE vape and tobacco shop nearby.
Can customers combine a visit to Dairy Queen with personal care services nearby?
Yes, customers can visit nearby beauty salons like Elegant Nails, Rockdiva Nails, and Solar Tan tanning salon for personal care before or after dining.