Many customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some enjoyed the food, numerous complaints were made about incorrect orders, cold food, and inadequate portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some praising speed while others reported long waits and order inaccuracies.
Customer Satisfaction
Overall customer satisfaction varied greatly, with some expressing loyalty and enjoyment while others vowed not to return due to negative experiences.
MW
Marsha Weikel
3 days ago
5.0
Helps make a party a party. :)
EJ
E J
6 days ago
5.0
Clean, quick and hot. Everything one could ask for from a fast food place!
RL
Russell Laeufer
Nov 11, 2025
1.0
This store was so grateful for the service of our veterans that on veteran's day they would allow me a 50 cent discount if I ordered at least $5 of food. So grateful they are.
TS
Terry Spiess
Nov 11, 2025
5.0
Great food, great staff, clean facility.
LM
Lauren McIlrath
Sep 7, 2025
1.0
This is the second time we have been through the drive through and have gotten the wrong toppings in our blizzards. This time we noticed it was wrong on the receipt before receiving the blizzard so we stopped someone and mentioned it and they remade the blizzard, but again with the wrong toppings in both of our orders even after a remake. Will not be going back at this point for a $7 blizzard they cannot make correctly even after being corrected.
Does Dairy Queen Grill & Chill have a drive-thru and family-friendly amenities?
Yes, this Dairy Queen location features a drive-thru, booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, WiFi, and is family-friendly.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/42523/.
What is the contact phone number for Dairy Queen Grill & Chill on Maysville Rd?
You can reach Dairy Queen Grill & Chill at +1 260-748-0078.
Is there a mobile app available for exclusive deals at Dairy Queen?
Yes, you can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
Which nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Verizon stores for mobile accessories, Sharkey's Cuts for Kids salon, Elegant Nails salon, and Popeyes Louisiana Kitchen for more dining options.
Are there any nearby health and therapy services close to Dairy Queen Grill & Chill?
Yes, ATI Physical Therapy and Select Physical Therapy - Fort Wayne Maysville Road are available nearby for health and therapy services.
What entertainment or shopping options are near Dairy Queen Grill & Chill?
You can find Redbox rental kiosks, Sol's Sports hobby shop, MC Sports retail store, and Epic Vapes Fort Wayne NE vape and tobacco shop nearby.
Can customers combine a visit to Dairy Queen with personal care services nearby?
Yes, customers can visit nearby beauty salons like Elegant Nails, Rockdiva Nails, and Solar Tan tanning salon for personal care before or after dining.