Dairy Queen Grill & Chill

3.7
538 reviews
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Business Details

3132 Saint Joe Center Rd, Fort Wayne, IN
46835-2070, United States
(260) 387-6206
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3132 Saint Joe Center Rd, Fort Wayne, IN
46835-2070, United States

Hours

Reviews

3.7
538 reviews
5 stars
233
4 stars
119
3 stars
71
2 stars
27
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and lack of freshness.

Staff Behavior

Customer service experiences varied widely; some staff were praised for friendliness, while others were criticized for rudeness and unprofessional behavior.

Operational Hours

Multiple reviews indicated confusion and frustration regarding the store's posted hours, with instances of early closures without notice.

Cleanliness Concerns

Several customers noted cleanliness issues, including unsanitary conditions in the dining area and behind the building.
  • KW
    Kade Williams
    3 days ago
    4.0
    Never had a bad experience here
  • NM
    nathaneal miller
    Oct 22, 2025
    1.0
    Now who in their right mind would eat this ? Like do we just hand out Ranch that’s been sitting for a while like come on. This is actually unbelievable. I have never had a problem with this DQ til tonight, I am not pleased. To whomever will go to this DQ please do not I repeat do not order from this store and go somewhere else, this is pathetic I can’t enjoy a nice meal from here anymore. This is disgusting
  • JK
    Jacob Koch
    Sep 30, 2025
    4.0
    It was very busy and they got things out as fast as the could. Got my food correct and everything despite the small team and the rush. Good job!
  • LR
    Lacey Roggin
    Aug 22, 2025
    1.0
    We pulled into the drive-thru before 10 PM and were initially greeted and asked for our order. A few seconds later, someone else came on and said they were closed. When we mentioned that their posted hours said they were open until 10, she just said, “No, we’re closed,” and stuck to it—no explanation. It was frustrating, especially since their hours are clearly posted and we made it in time. If they plan to close early, it would be helpful for them to update their signage or online hours so customers aren’t wasting their time.
  • KK
    Kristi Rene Keller-Mccormick
    Jul 26, 2025
    5.0
    Employees are awesome
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill in Fort Wayne?

Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Fridays and Saturdays.

Where is Dairy Queen Grill & Chill located?

It is located at 3132 Saint Joe Center Rd, Fort Wayne, IN 46835-2070, United States.