Business Details
About
Mexican Restaurant
Chipotle Jefferson Pointe Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
297 reviews
5 stars
101
4 stars
40
3 stars
23
2 stars
37
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, including poor communication and lack of attentiveness.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling they were not receiving value for their money.
Cleanliness
The restaurant was often described as dirty, with unclean tables, overflowing trash, and unsanitary conditions noted by multiple customers.
Food Quality
Several customers expressed disappointment with the food quality, mentioning cold meals, stale chips, and unappetizing ingredients.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and being charged for extras that were not provided.
- RORhonda Okuly4 days ago2.0I had an order for 5 things but could barely explain what I wanted for one before someone is asking about another. Everyone talked over one another and no one seemed to know what they were doing. Screwed up the order because they were in such a hurry to rush me through. They had enough people to have a person at each station but they were all just working over top of each other. Pure chaos will not go to this one again.
- CRchloee ruckman5 days ago1.0Very disappointed with my order. First, my chips were missing. Then I realized my drink was also forgotten. To make it worse, my kid’s quesadilla was completely messed up—the cheese was all melted on the outside and stuck to the tinfoil instead of inside the tortilla. This was frustrating, especially since it was supposed to be a simple order. I expect better accuracy and care, especially when it comes to kids’ meals. I hope this location improves their order checking and food preparation.
- DMDalton MooreJan 2, 20261.0Got a DOUBLE PROTEIN online and paid $4 more and I’ve literally gotten more protein on a normal bowl. I had maybe 10 pieces of chicken. Basically stole my money I’ll be going to the Colesium chipotle from now on
- CLCaroline LandonDec 21, 20251.0This restaurant has become such a disappointment. Tiny/half sized portions. Sticky floor from soda. Dirty tables. Obviously Understaffed. Garbage stacked on top of cans. Lemonade machine’s tops open and fallen inside. I am so sad, as Chipotle has historically been my go to for real food in the go. I repeatedly have gotten too small of portions from the drive through, so I went inside to ensure I got a decent portion. Well. I did not.
- ANAlicia NyambwaDec 17, 20252.0Was there to pick up my order at 533pm on 12/17/25. We waited at the Chipotlane for 5 mins as 3 employees ignored us. Finally one girl cane over (visibly upset that she had to stop and help me) and asked the name. When I told her, she grabbed the bag and handed it out to me and started to close the window. I said we had a drink and she scoffed, rolled her eyes and turned and said something to another employee who came to get our drink. This was so unprofessional. First of all, making us wait that long, just completely acting like they can't see us, then an attitude when I expect the drink I ordered and paid for. Very rude.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Jefferson Pointe Relo offer?
Chipotle Jefferson Pointe Relo offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 1715 Apple Glen Blvd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill have an online ordering option?
Yes, you can order online through their website or their mobile app available on the Apple App Store.
Where is Chipotle Jefferson Pointe Relo located?
It is located at 1715 Apple Glen Blvd, Allen, Fort Wayne, IN 46804, USA.
Is Chipotle Jefferson Pointe Relo currently open?
Yes, the location is currently open and not closed permanently.
How can I contact Chipotle Mexican Grill at Jefferson Pointe Relo?
You can call them at +1 260-268-0636 or email them at IN.4215.JefferPtRelo@chipotle.com.
Are there any nearby dining options close to Chipotle at Jefferson Pointe Relo?
Yes, nearby dining options include Chicken Salad Chick, Burger King, Panda Express, Subway, Beer Barrel Pizza & Grill, Rosati's, Smokey Bones Bar & Fire Grill, Wendy's, Chick-fil-A, The Wing Experience, The Burger Experience, and Cold Stone Creamery.
What entertainment options are nearby Chipotle Mexican Grill in Fort Wayne?
Nearby entertainment includes AMC Jefferson Point 18, AMC Theatres Jefferson Point 18, AMC Classic Jefferson Point 18, IMAX theater, and other cinemas within the Jefferson Pointe area.
What shopping options are close to Chipotle Jefferson Pointe Relo?
Nearby shopping includes Michaels craft store, Payless ShoeSource, Torrid women's clothing store, and Summit Sports, Comics and Games.
Is there a pharmacy close to Chipotle at 1715 Apple Glen Blvd?
Yes, Walmart Pharmacy is located nearby for your convenience.