Chipotle Mexican Grill

3.9
923 reviews
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Business Details

6175 Lima Rd, Fort Wayne, IN
46818, United States
(260) 489-0722
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Lima Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6175 Lima Rd, Fort Wayne, IN
46818, United States

Hours

Reviews

3.9
923 reviews
5 stars
461
4 stars
196
3 stars
89
2 stars
60
1 star
117

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale rice, undercooked ingredients, and food poisoning incidents.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Cleanliness

Several customers noted that the restaurant was dirty, with overflowing trash bins and unclean tables.

Portion Sizes

Customers frequently complained about small portion sizes and inconsistent serving amounts, especially for online orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted good food quality on certain visits.
  • AU
    A Google User
    Oct 20, 2025
    1.0
    Worst chipotle experience I have had ever. I got a to go order and once I opened my bowl it felt extremely light. Then I go to eat it and the rice is hard as a rock. The whole way through. Not just a couple hard grains, no all of it was stale, old crunchy rice. I also found a hair in my sour cream so threw the rest of my sad bowl away. The next day, I had food poisoning from it. Embarrassing that the employees would serve this to a customer.
  • VH
    Veronica Howard
    Oct 12, 2025
    2.0
    employees are always having a nasty attitude, never greet me or really say much of anything at all. i got a drink and they did not say anything about their ice machine being down so that was a disappointing $3 spent on warm flat soda.
  • TC
    Taylor Campbell
    Sep 2, 2025
    3.0
    It was ok but there ac wasn't working to hot to eat inside
  • ML
    Muhammed Lamotte
    Aug 30, 2025
    3.0
    Food quality going down the tubes
  • AJ
    Autumn Tebout (Jazzy)
    Aug 19, 2025
    4.0
    I did not appreciate how one of the workers talk to my daughter and then rolled her eyes and was very rude to my kid so for service I give it a two
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Lima Road serve?

Chipotle Mexican Grill on Lima Road offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 6175 Lima Rd, Fort Wayne?

The restaurant is open daily from 10:45 AM to 11:00 PM.