Chipotle Mexican Grill

3.9
926 reviews
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About

Mexican Restaurant
Chipotle Lima Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6175 Lima Rd, Fort Wayne, IN
46818, United States

Hours

Reviews

3.9
926 reviews
5 stars
462
4 stars
197
3 stars
89
2 stars
60
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and unhelpful responses to complaints.

Food Quality

Many reviews highlighted declining food quality, including undercooked rice, small portions, and issues with freshness.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and overflowing trash bins.

Inconsistency

Frequent complaints about missing items in orders and inconsistent portion sizes were reported.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
  • KS
    Karan Singh
    Dec 20, 2025
    1.0
    Service is shoddy. They give weird looks if you make a request like extra chicken and they skimp out on the portions….. a lot. Asked for a side of carne asada and they gave it to me in a sauce cup for $7 extra charge. After a little back n forth they gave it to me in a proper to go cup. This chipotle is really cheap and bad service. Coliseum is way better even if the lines are longer. (There’s probably a reason their longer)
  • RS
    Richard Steup
    Dec 3, 2025
    1.0
    Got steak burrito and went to take a bite and was stopped when I found the rice was rock hard and chipped my tooth and didnt ask for anything unreasonable other then refund on the steak burrito and was told no .....if you want a chipped tooth or uncooked or overcooked food this chapolte is for you otherwise drive by and save yourself the time simple 14 refund could have prevented this review
  • VH
    Veronica Howard
    Oct 12, 2025
    2.0
    employees are always having a nasty attitude, never greet me or really say much of anything at all. i got a drink and they did not say anything about their ice machine being down so that was a disappointing $3 spent on warm flat soda.
  • TC
    Taylor Campbell
    Sep 2, 2025
    3.0
    It was ok but there ac wasn't working to hot to eat inside
  • ML
    Muhammed Lamotte
    Aug 30, 2025
    3.0
    Food quality going down the tubes

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Lima Road serve?

Chipotle Mexican Grill on Lima Road offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 6175 Lima Rd, Fort Wayne?

The restaurant is open daily from 10:45 AM to 11:00 PM.