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Arby's

3.8
(825 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3524 E State Blvd, Fort Wayne, IN
46805, United States

Hours

Reviews

3.8
825 reviews
5 stars
341
4 stars
209
3 stars
143
2 stars
42
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly during busy times.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others complained about cold, stale, or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and sticky floors.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with many reporting that the dining room was often closed despite posted hours.

Customer Experience

While some customers praised friendly staff and good service, others noted negative interactions and a lack of professionalism.
  • CW
    Casey Wright
    2 days ago
    5.0
    I have been here many times in my life. I love❤️ this Arby's❤️✨️👏🏻👏🏻👏🏻👏🏻 this location always did a good job at taking my order at the drive thru and always got it right.
  • RM
    Rachel Moore
    Feb 9, 2026
    2.0
    I haven't been to an Arby's in about a year and a half. My previous dozen or so visits (to various locations) were increasingly bad. The thing that sealed my departure from the restaurant was the fact that they stopped using the chocolate drizzle on their shakes which significantly impacted the flavor and visual appeal. It was what set Arby's apart from every other fast food chain milkshake. That and the quality of the food had gone downhill quite a lot. Today, I found myself really having a hit of nostalgia and a craving for roast beef, so I took the chance and stopped at this Arby's which I hadn't visited in nearly four years. When we walked in and stood at the counter, there was a worker just a few feet from us fiddling with something and he didn't acknowledge us at or or tell us he'd be right with us. We were ignored. When we were finally acknowledged, we placed our order and found a seat. My food came out very quickly, but my dining companion, who had ordered the 3 piece chicken fingers meal, was left sitting there for nearly ten minutes without any food. Finally, someone brought out her food with no apology for the ridiculous wait time. We were literally the only two people in the entire restaurant! I have no idea why it would take that long to fry some chicken tenders. About halfway though our meal (mine was stone cold), we hear loud music begin blasting from back in the kitchen. There was already music playing in the restaurant, so we had the unpleasant experience of listening to two different songs playing simultaneously. I found it very irritating and unprofessional to do while there were customers present. I won't be back to this location. Although the food was cold, it was better than the last time I had Arby's so I might give another location a shot another time.
  • AW
    Agnes Walker
    Feb 4, 2026
    2.0
    The FOOD was salty..🤢🤢🤢
  • DZ
    Decaying Zombie
    Dec 22, 2025
    2.0
    Shorted me on roast beef. Ordered a double beef n cheddar. Got a single. Haven't had a good beef n cheddar in years.
  • DD
    Dave
    Dec 20, 2025
    5.0
    December 20th 2025, 8:15 pm workers there are Completely Selfless best Arby’s in town. Root beer

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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