Food Quality
Customers reported inconsistent food quality, with some items being fresh and enjoyable while others were stale or poorly prepared.
Service Issues
Many reviews highlighted slow service, incorrect orders, and unresponsive staff, particularly at the drive-thru.
Cleanliness
The dining area and floors were frequently noted as dirty or sticky, detracting from the overall experience.
Operational Hours
Customers expressed frustration over inconsistent dining room hours and closures despite posted hours.
Customer Service
While some staff were praised for their friendliness and efficiency, others received criticism for poor attitudes and handling of orders.