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Arby's

3.8
(793 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
408 E Rudisill Blvd, Fort Wayne, IN
46806, United States

Hours

Reviews

3.8
793 reviews
5 stars
339
4 stars
193
3 stars
118
2 stars
60
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although there were notable complaints about rude management and inconsistent service.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others reported cold, poorly prepared, or incorrect orders.

Order Accuracy

There were frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.

Speed of Service

While some customers experienced quick service, others faced long wait times, especially during busy hours.
  • JE
    James elmer
    Feb 9, 2026
    5.0
    Great staff friendly work atmosphere
  • HK
    Heather Kiesel
    Jan 31, 2026
    5.0
    Some of the best service ever by manager Nakita and Kendal. I’m definitely coming back food is amazing and fresh. Never had a problem with this store
  • BK
    Black Knight
    Jan 29, 2026
    5.0
    Have really never been held for to long and food comes out better then most other Arby's alot of the time and staff is really awesome and kind.
  • LG
    Lauren Glasner
    Jan 3, 2026
    1.0
    I go here every so often after work. One night they made my sandwich wrong and I called. The employee admitted he made it wrong after double checking the order cuz HE made it and said I could come get the new one. I worked 15 hours that day and asked if I could just get it the next time I got food there. He said that was fine and didn't give me an expiration. Fast forward to today. I pull in and am about to order food for my entire family so I'm not just there for the replacement sandwich. The lady asked me how long ago it happened and she said that was too long. I'm sorry what? The employee admitted he made it wrong and never offered a refund and now I'm just out of luck? Ok you guys are out of my business. I'll buy food elsewhere. No thanks.
  • WL
    Wiz Ledge
    Dec 5, 2025
    1.0
    I order the steak sandwich and it ws horrible plus it came back out as faster than it went in.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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