Arby's

3.8
790 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
408 E Rudisill Blvd, Fort Wayne, IN
46806, United States

Hours

Reviews

3.8
790 reviews
5 stars
336
4 stars
193
3 stars
118
2 stars
60
1 star
83

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including cold fries and improperly prepared sandwiches.

Customer Service

Service quality varied significantly; some praised friendly staff while others reported rude or unhelpful interactions, particularly with management.

Order Accuracy

Numerous reviews mentioned missing items or incorrect orders, leading to frustration among customers.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms.

Speed of Service

While some customers appreciated quick service, others experienced long wait times, especially during busy hours.
  • LG
    Lauren Glasner
    Jan 3, 2026
    1.0
    I go here every so often after work. One night they made my sandwich wrong and I called. The employee admitted he made it wrong after double checking the order cuz HE made it and said I could come get the new one. I worked 15 hours that day and asked if I could just get it the next time I got food there. He said that was fine and didn't give me an expiration. Fast forward to today. I pull in and am about to order food for my entire family so I'm not just there for the replacement sandwich. The lady asked me how long ago it happened and she said that was too long. I'm sorry what? The employee admitted he made it wrong and never offered a refund and now I'm just out of luck? Ok you guys are out of my business. I'll buy food elsewhere. No thanks.
  • WL
    Wiz Ledge
    Dec 5, 2025
    1.0
    I order the steak sandwich and it ws horrible plus it came back out as faster than it went in.
  • GB
    Gloria Ballariel
    Nov 7, 2025
    1.0
    Although the service was good, the food was horrible! Fries were cold and tasted like they were cooked in old grease. The ham sandwich was barely warm. I told the young man at the window I would be returning because of his service, but when I open the bag and tasted the fries before leaving the lot, I will never go back.
  • AC
    Adelita Chantaca
    Oct 26, 2025
    5.0
    I love Arby's I always tell my friends if they ask what I want I say Arby's
  • RL
    Ryan Lochtefeld
    Oct 3, 2025
    5.0
    1st fast food joint ive been to in a while that looks like the guys want to be here. Good work.