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Arby's

3.8
(860 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3910 East Dupont Rd, Fort Wayne, IN
46825, United States

Hours

Reviews

3.8
860 reviews
5 stars
338
4 stars
239
3 stars
140
2 stars
46
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality; while some enjoyed fresh and hot meals, others experienced cold, poorly prepared items.

Staff Friendliness

Many customers praised the friendly and helpful staff, highlighting positive interactions despite service delays.

Operational Problems

The dining area was often closed, and there were complaints about inconsistent hours and being out of popular menu items.
  • BR
    Barbara Retcher
    Feb 6, 2026
    4.0
    Best place all around in a while food was hot and fresh and the workers there was great
  • TR
    Tara R
    Jan 29, 2026
    5.0
    Love getting my breakfast here. The African man Gentleman at the window is a sweetheart. He Puts a smile on my face even on the worst of days! Thank you for being you!
  • AS
    Adam Satterfield
    Jan 21, 2026
    1.0
    Messed up on my order two times would not recommend it all this location
  • HP
    Heaven Pratt
    Jan 14, 2026
    2.0
    service is always good, the people are friendly but i’ve had numerous issues with the food.
  • KM
    Kylie Myers
    Jan 4, 2026
    1.0
    Went through the drive-thru and was told to pull into a parking spot. After waiting 20 minutes, I went inside only to find that they hadn’t even started my order, yet had already served two customers who came after us. When I asked about it, there was no sense of urgency or apology. The wait was so long that my toddler ended up falling asleep. After 30 minutes we just left with part of our order Overall, a very disappointing experience.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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