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Arby's

3.5
(589 reviews)

Business Details

6002 Stellhorn Rd, Fort Wayne, IN
46815, United States
(260) 486-1463

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6002 Stellhorn Rd, Fort Wayne, IN
46815, United States

Hours

Reviews

3.5
589 reviews
5 stars
223
4 stars
124
3 stars
97
2 stars
36
1 star
109

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, undercooked, or poorly prepared food, with several mentions of items being reheated or lacking in quantity.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff, leading to customer dissatisfaction.

Staff Friendliness

Despite the service issues, several customers praised the friendliness and professionalism of the staff, particularly during busy times.

Cleanliness and Atmosphere

While some customers noted a clean atmosphere, others pointed out issues like sticky floors and closed dining areas, which detracted from the overall experience.

Inconsistent Experience

The overall experience varied significantly, with some customers enjoying fresh and hot meals while others faced repeated issues with food quality and service.
  • CW
    Casey Wright
    2 days ago
    5.0
    Been here a couple times. No complaints.
  • JO
    John O'Connor
    Feb 18, 2026
    1.0
    The food looked and felt like it was dipped in grease. The service was okay, but I was handed a 3 year expired ranch dip cup. Atmosphere, the entire floor was sticky. It was like waking over spilled soda that didn't get cleaned up. I will probably get sick later.
  • JS
    Jodi Stangland
    Feb 16, 2026
    5.0
    Fast and friendly
  • JK
    John Koogler
    Jan 12, 2026
    3.0
    It seems that no fast food business is capable of constructing a sandwich nowadays. Arby's is no exception. The Bacon & Swiss Chicken sandwich I ordered, which I had to wait for because they had not cooked any chicken yet at noon on Sunday, was barely warm. The slice of Swiss wasn't melted, the watery sauce was pouring out with each bite. Guess I'll drive the extra mile to Canes from now on for a chicken sandwich.
  • ST
    Scott Tanner
    Dec 29, 2025
    1.0
    the picture speaks for itself 😂 they decided to add the entire bottle of buffalo sauce to my sandwich this early monday morning now i don’t know who is having a bad morning there but this is a unacceptable amount of buffalo sauce just because you had to wake up and go work at arby’s on a cold monday morning doesn’t mean take it out on paying customers

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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