Food Quality
Many customers reported receiving cold, undercooked, or poorly prepared food, with several mentions of items being reheated or lacking in quantity.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff, leading to customer dissatisfaction.
Staff Friendliness
Despite the service issues, several customers praised the friendliness and professionalism of the staff, particularly during busy times.
Cleanliness and Atmosphere
While some customers noted a clean atmosphere, others pointed out issues like sticky floors and closed dining areas, which detracted from the overall experience.
Inconsistent Experience
The overall experience varied significantly, with some customers enjoying fresh and hot meals while others faced repeated issues with food quality and service.