Service Quality
Customer experiences with service varied widely, with some praising individual employees for their hard work and friendliness, while others reported rude and unprofessional behavior from staff.
Food Quality
Many customers expressed dissatisfaction with the food, citing issues such as cold items, incorrect orders, and insufficient portions.
Wait Times
Several reviews mentioned long wait times, both in the drive-thru and inside the restaurant, leading to frustration among customers.
Management Issues
Customers frequently noted poor management practices, including staff being unhelpful or inattentive, and a lack of organization during busy periods.
Cleanliness
While some customers found the restaurant clean, others reported dirty tables and unsanitary conditions.