Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous reviews highlighted consistently poor customer service, including rude staff, slow service, and incorrect orders.
Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor maintenance.
Management Issues
Several reviews pointed to management problems, including understaffing and lack of effective training for employees.
EE
Erik
3 days ago
1.0
This is the worst Arby's ever. Does not matter if you only order a drink....they will make you pull over to the side & wait to bring it to you if you are in the drive thru. Of you ask for any sauce packets....most likely they will neglect giving you any. I am going to stop going here I just can't stand the long wait times for the food. Doea not matter what you order the wait time is usually a long time. Why is this Arby's like this? Others in town aren't. Can't stand this reataurant I always know what to expext....a long wait and a cold roast beef sandwich.....Sadly I have a feeling it qill be out of business one of these days soon. I wiah the owner of this franchise would take personal control to turn things around and make cuatomer's experiences a plesant one. Just asking for some food here & quickly.
Always a bad experience at this dump.
JJ
Jean Jones
Jan 5, 2026
5.0
I like Arby's. Good sandwich, clean restaurant and nice employees
DL
Danielle Lazoff
Jan 4, 2026
1.0
Literally the worst, it used to be good years ago. Staff doesn’t care how long you wait that’s if they even offer to take your order… I’ll intentionally drive a couple miles just to go to a different one.
FS
Franklin Smith
Jan 3, 2026
2.0
The "ultimate b.l.t." with extra bacon had a tiny amount of overcooked bacon crumbs on it. Total ripoff.
JB
Jeremy bennigan
Dec 18, 2025
1.0
This HAS to be the worst Arbys in the continental US. I’ve never once received my food through the drive thru window because they make you park and wait 10 minutes for your cold food. The fries are always half full, and the buns are always stale. The staff is always rude. Someday I will learn to never come back. It couldn’t be a worse experience for fast food- just too close to home to not occasionally give them the benefit of the doubt and hope it will be different this time.