Arby's

4.0
1029 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6759 Bluffton Rd, Fort Wayne, IN
46809, United States

Hours

Reviews

4.0
1,029 reviews
5 stars
472
4 stars
283
3 stars
146
2 stars
56
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, old, or improperly prepared, leading to dissatisfaction.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and incorrect orders.

Positive Experiences

Despite negative feedback, some customers praised specific staff members and noted positive interactions, as well as good food on certain occasions.

Cleanliness

A few reviews mentioned cleanliness in the restaurant, but there were also complaints about the overall condition and maintenance.

Drive-Thru Efficiency

Some customers appreciated the speed of the drive-thru service, while others experienced long wait times.
  • SC
    Sir CES
    Dec 9, 2025
    1.0
    Went there for a sausage egg and cheese croissant and only got the sausage and cheese. This was December 9th 2025
  • EH
    Eve Hill
    Nov 20, 2025
    1.0
    This is really getting out of hand here y'all gonna kill someone with that old food y'all selling people sat in line 20 minutes and the food was still garbage it wasn't hot I work hard for my money and not just trying to throw it in the trash if y'all can't sell customer's food that y'all would eat why sell it then trying to diffuse the situation called and talk with the manager Mike this morning and he saying he can't do anything first of all I never wanted you to replace the food I was just letting you know what y'all was doing which are employees was selling old food they don't get paid to sell old food Mike you was very rude you don't you didn't diffuse the situation you kind of just made things worser by like you're in denial of them selling old food but you probably sell it too so
  • LB
    Lenna Bean (Lena Babes)
    Nov 20, 2025
    5.0
    They may give you hard time because you wanna use particular coupons.
  • SW
    Steve Weaver
    Oct 16, 2025
    3.0
    It's Arby's. The fries were cold, not very tasty. The cheesy burger was good. Overall meh...
  • GD
    Grayson Denton
    Oct 1, 2025
    1.0
    Since when did Arby’s replace the smokehouse brisket meat with gyro meat?