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Arby's

3.7
(812 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
904 W State Blvd, Fort Wayne, IN
46808, United States

Hours

Reviews

3.7
812 reviews
5 stars
312
4 stars
217
3 stars
134
2 stars
41
1 star
108

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold, stale, or poorly prepared food, including cold fries and sandwiches.

Service Issues

Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and felt that the food quality did not justify the cost.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the negative feedback.
  • JP
    John Parker
    Feb 12, 2026
    1.0
    I'm sick of everyone putting stickers over the cup lids for online orders. Stop doing it! I have to take the lid off the cup to put my straw in the dang thing. It makes no sense, stop putting them on the cups. Dumb policy. As many bad reviews I've scrolled through and seen for this lousy excuse for a fast food restaurant, i'm surprised the company hasn't shut this thing down. Will somebody actually run this arby's correctly? Why does the company allow this to happen for years, I'm reading through YEARS of bad reviews, it's not just here and there either it's literally every other review and it's TRASH.
  • WW
    William Walton
    Feb 2, 2026
    1.0
    Nothing much has changed since my last visit in 2024, other than the skyrocketing prices. The food used to be great, but now it's not tasty at all. Definitely not worth the money anymore!
  • MM
    Marc
    Dec 16, 2025
    4.0
    Good food, but too pricey, staff isn't chronically depressed like McD's
  • SM
    Shannon Miller
    Nov 26, 2025
    2.0
    The food was good but every time I go to this Arby’s, it seems to be a problem you can’t ever order online and this time they said they were out of roast beef and it’s Arby’s for goodness sake
  • DS
    Derek Saylor
    Nov 24, 2025
    2.0
    I don't usually leave bad reviews. I understand that things happen sometimes, but my last visit here was one thing after another. They asked us to pull to the side and wait even though we had a pretty simple order. When they brought the order part of it was missing and we had to run in and get it. The fries were cold and stale and when we got home, the order wasn't even right. I won't go back to this one anytime soon.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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