Arby's

3.9
943 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
333 E Washington Center Rd, Fort Wayne, IN
46825, United States

Hours

Reviews

3.9
943 reviews
5 stars
399
4 stars
255
3 stars
141
2 stars
47
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and slow drive-thru times.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Value for Money

Customers expressed concerns about rising prices and perceived value, with some feeling that the quality did not match the cost.
  • RE
    R E
    Dec 1, 2025
    5.0
    Food is up to par and the staff is excellent! Friendly and allergen attentive
  • JD
    Joe Devinney
    Nov 25, 2025
    4.0
    Good food. Reasonable time.
  • TZ
    Taylor Zickafoose
    Nov 22, 2025
    1.0
    Drive thru was slow. Waited 20 plus mins just to have my order taken and another customer got.out and looked in the window and all the employees were sitting down in the lobby. I could of gone through mcdonalds faster for lunch
  • JB
    Jaylin Bennett
    Oct 26, 2025
    1.0
    THE JAMOCA SHAKE, THAT SHIT DIDNT HAVE THE RIGHT INGREDIENTS. also asked the woman who worked there during day shift from 10-4, clearly said there's no chocolate in a jomocha shake. Process to gives us just VANILLA shakes. It was my first time ordering jamocha shake, and for it to be wrong is absolutely wild and her get an attitude. Also this happen 4 days ago!! Still pissed
  • NM
    Nelson M
    Sep 27, 2025
    4.0
    We stopped by for a quick lunch and we’re overall happy with the experience. The cashier was friendly. The food did not take long to prepare, and it came out fresh. The curly fries were perfectly cooked. The only thing I have issues with is the cleanliness of the restaurant. There was no towels in the bathroom and it looked a little dirty. Overall, I’m content with the food as a serviceable fast food meal.