Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and equipment.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall service, indicating a lack of accountability.
Pricing Concerns
Some customers felt that prices were too high for the quality of food and service received.
BF
Bradly Frederick
Dec 28, 2025
5.0
Stop by in the morning and always get full order of biscuits and gravy with two eggs over easy on top with a has brown. You can't beat it for the price and it's always satisfying after work
CS
Chris Shidal
Dec 22, 2025
1.0
Took over a half hour for fast food. Had to go inside bc they had us pull up but never came out. Turns out, the order was never even put in. Quality was low. Would not recommend this location.
BZ
Brian Zumbuhl
Dec 22, 2025
2.0
Food was good but took over thirty minutes to get our food.
JL
june lillee
Dec 12, 2025
1.0
Food was gross and stale, they piled 5 drinks into one cup holder gave us no lids or straws. And didn’t even put hot fudge on our HOT FUDGE sundaes
TC
Tammy Cowmomba
Oct 27, 2025
5.0
We are visiting from out of state. Decided that DQ would be better than golden arches for breakfast, certainly better than an allegedly nice restaurant we breakfasted at yesterday.
We were greeted by an enthusiastic Taniyea (I have probably mangled her name). The service was prompt and friendly.
Our breakfasts arrived quickly. The food was served hot.
We were not expecting fine dining, we were expecting good food. This is what we got. We will not hesitate to eat here on future visits.
What are the opening hours of Dairy Queen Grill & Chill throughout the week?
From Monday to Thursday, Dairy Queen Grill & Chill is open daily from 6:00 AM to 10:00 PM. On Fridays and Saturdays, it stays open later until 11:00 PM, while on Sundays, it's open from 7:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer facilities for families with young children?
Yes, Dairy Queen Grill & Chill is family-friendly, offering booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Can customers order food online or via an app at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup via their website and also download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, Dairy Queen Grill & Chill serves breakfast items as part of their menu.
Is there seating available at Dairy Queen Grill & Chill, including outdoors?
Yes, the location offers both indoor seating and outdoor seating for customers.
Is free WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at Dairy Queen Grill & Chill.
What nearby eating options are available around Dairy Queen Grill & Chill?
Nearby, customers can also visit Sam's Food & Spirits, a restaurant and bar, Subway sandwich shop, and Louisville, Ky and A.J.'s Gyro Cafe known for eastern European cuisine, offering varied dining choices before or after visiting Dairy Queen.
What amenities near Dairy Queen Grill & Chill can help customers or visitors in the area?
Near Dairy Queen Grill & Chill are facilities like Marathon Gas for fuel and convenience, WesBanco and PNC banks with ATM services, and health services such as Fitzgerald Family Dentistry and Baptist Health Floyd Physical Therapy to assist with various customer needs.
Are there beauty and wellness services near Dairy Queen Grill & Chill?
Yes, nearby locations include Aesthetics by Aren, Azure Skin & Wellness Centre, Brows by Bethany beauty salon, Afterglow Esthetics LLC, and The Mane Attraction hair salon for beauty and wellness treatments.