Wendy's

2.7
942 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8921 East 116th Street, Fishers, IN
46038, United States

Hours

Reviews

2.7
942 reviews
5 stars
189
4 stars
157
3 stars
152
2 stars
94
1 star
350

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews mentioned cold, old, or poorly prepared food, with some items being undercooked or lacking freshness.

Speed of Service

Customers frequently complained about slow service, with long wait times in both drive-thru and dine-in.

Staffing Issues

The location appears to be consistently understaffed, contributing to delays and poor service experiences.
  • RL
    Ryan Lewis
    Nov 7, 2025
    2.0
    WHERE'S THE BEEF?? sandwiches are TINY now and cost more!
  • LS
    Luis Alejandro Villarroel Salazar
    Nov 7, 2025
    1.0
    Attention is not the best...
  • EN
    El Infamozo Jolito NY
    Nov 1, 2025
    1.0
    They need to look at their night shift 11-01-25 They all look young but in the day time the female manager kepts it under control and clean and fresh while nights lack that part even the night manager
  • JA
    Justin Allen
    Oct 30, 2025
    1.0
    Very slow and food was not the beast
  • BP
    Brendon Paquet
    Oct 2, 2025
    1.0
    The food was terrible they took forever to get to us were incredibly rude and decided to ignore me and my girlfriend and on top of terrible customer service tell me how none of your employees are wearing gloves

Frequently Asked Questions About Wendy's

Is 116th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.