Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Several reviews mentioned cold, old, or poorly prepared food, with some items being undercooked or lacking freshness.
Speed of Service
Customers frequently complained about slow service, with long wait times in both drive-thru and dine-in.
Staffing Issues
The location appears to be consistently understaffed, contributing to delays and poor service experiences.
RL
Ryan Lewis
Nov 7, 2025
2.0
WHERE'S THE BEEF?? sandwiches are TINY now and cost more!
LS
Luis Alejandro Villarroel Salazar
Nov 7, 2025
1.0
Attention is not the best...
EN
El Infamozo Jolito NY
Nov 1, 2025
1.0
They need to look at their night shift 11-01-25
They all look young but in the day time the female manager kepts it under control and clean and fresh while nights lack that part even the night manager
JA
Justin Allen
Oct 30, 2025
1.0
Very slow and food was not the beast
BP
Brendon Paquet
Oct 2, 2025
1.0
The food was terrible they took forever to get to us were incredibly rude and decided to ignore me and my girlfriend and on top of terrible customer service tell me how none of your employees are wearing gloves
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fishers, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fishers, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 585-9912.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 116th Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Fishers, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on East 116th Street in Fishers, IN?
The drive-thru at this Wendy's is open daily from 6:30 AM until 1:00 AM.
Does Wendy's at 8921 East 116th Street offer breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or pickup?
You can order through the Wendy's app, via order.wendys.com, or by using the quick link to the Wendy's app store page.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How do I contact Wendy's Fishers location for questions or feedback?
Call the location directly at (317) 585-9912 or contact the Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details can be viewed on order.wendys.com or the Wendy's mobile app after selecting this location.
Is there a nearby hotel where I can stay close to Wendy's at East 116th Street?
Yes, the Hampton Inn & Suites Indianapolis-Fishers is close by, making it convenient for guests to grab a meal at Wendy's during their stay.
Are there gas stations near Wendy's on East 116th Street for a quick refuel?
Several gas stations are nearby including Circle K, Speedway, and Shell, useful for customers stopping by Wendy's to refuel their vehicle and grab food.
What other fast food options are near Wendy's at 8921 East 116th Street?
Nearby fast food restaurants include another Wendy's location, A&W Restaurant, and Qdoba Mexican Eats, providing customers with various dining choices within the area.
Can I combine a visit to Wendy's with shopping or boutique stores nearby?
Yes, there are several boutiques and retail shops close to Wendy's such as blue peppermint boutique, The Wispy Pine Boutique, and The Grail - Vintage Shop, ideal for a shopping trip before or after dining.