Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.7
950 reviews
5 stars
193
4 stars
158
3 stars
152
2 stars
94
1 star
353
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and order inaccuracies.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory freshness.
Management Issues
Several customers noted poor management practices, including lack of staff training and inadequate handling of customer complaints.
Cleanliness
There were complaints about cleanliness, including dirty dining areas and unsanitary conditions.
Staffing Problems
Multiple reviews mentioned that the location is often understaffed, leading to slow service and overwhelmed employees.
- DCDavid Cutrell4 days ago5.0Placed my order. Took a few moments to cook, but late night I expect that, also means it's freshly made. It was as I ordered (no tomato) and tasted good.
- DYdennis yongDec 24, 20255.0A lot of people don't realize this but they have hamburgers
- HGHiman GargDec 12, 20251.0Waited 15 mins for food in drive thru, and they still messed up the food. Only ordered 2 sandwiches
- JKJoel KiefferDec 7, 20251.0We pulled up to the speaker and did not get greeted for a few minutes. Then we were told to wait. There was no one in front of us and no one behind us. When we finally were able to order our food after every item the guy says “is that all?” in an annoyed manner. When we got to the window, he gave us our drinks with no straws and told us to pull forward. Again, no one behind us. We then waited for 15-20 minutes and two other guys came to bring us our food. Then I asked for a receipt and the guy in the vest seemed like I was bothering him for asking for it. As I was finally driving away, I thought I heard him make a rude comment but couldn’t not understand. When we got home, all of the fries were cold and hardly edible. The sandwich I ordered had soggy shredded lettuce and a a single mushy tomato. The nuts for the apple salad were expired by over a month. I will not be returning to this restaurant and will not recommend this restaurant to any friends or family in the area. 0/10
- STStaci ThompsonDec 4, 20255.0We've avoided this Wendy's for quite awhile as service, quality, and order accuracy lacked each visit. Decided to give it another try after reading a positive review with a recent change in management. This time our order was 100% accurate, food was fresh/hot, and the service was fantastic. Placed a mobile order for drive-thru pickup and the person at the window was super friendly. He had our order out to us quickly even though we had a large order. We're so glad that this location has improved! We'll definitely return.
Frequently Asked Questions About Wendy's
Is 116th Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on East 116th Street in Fishers, IN?
The drive-thru at this Wendy's is open daily from 6:30 AM until 1:00 AM.
Does Wendy's at 8921 East 116th Street offer breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or pickup?
You can order through the Wendy's app, via order.wendys.com, or by using the quick link to the Wendy's app store page.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How do I contact Wendy's Fishers location for questions or feedback?
Call the location directly at (317) 585-9912 or contact the Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details can be viewed on order.wendys.com or the Wendy's mobile app after selecting this location.
Is there a nearby hotel where I can stay close to Wendy's at East 116th Street?
Yes, the Hampton Inn & Suites Indianapolis-Fishers is close by, making it convenient for guests to grab a meal at Wendy's during their stay.
Are there gas stations near Wendy's on East 116th Street for a quick refuel?
Several gas stations are nearby including Circle K, Speedway, and Shell, useful for customers stopping by Wendy's to refuel their vehicle and grab food.
What other fast food options are near Wendy's at 8921 East 116th Street?
Nearby fast food restaurants include another Wendy's location, A&W Restaurant, and Qdoba Mexican Eats, providing customers with various dining choices within the area.
Can I combine a visit to Wendy's with shopping or boutique stores nearby?
Yes, there are several boutiques and retail shops close to Wendy's such as blue peppermint boutique, The Wispy Pine Boutique, and The Grail - Vintage Shop, ideal for a shopping trip before or after dining.