Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, with some customers experiencing significant delays and poor communication.
Food Quality
Many customers reported receiving cold, poorly prepared food, with complaints about incorrect orders and unsatisfactory meal quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, as well as concerns about food handling practices.
Long Wait Times
Customers frequently expressed frustration over extended wait times in both the drive-thru and dining areas, often with little to no acknowledgment from staff.
Management Issues
Multiple reviews pointed to ineffective management, with complaints about staff behavior and operational disorganization.
JG
Josh Gatto
Nov 15, 2025
1.0
made me wait to order my food about 10 minutes. drive through employee or manager denied items on the menu in a rude manner and had a snarky reply. Then it’s still proceeded to take an additional 20 minutes for me to get damn near cold food. I don’t know what kind of place yall are running but get your establishment together I’m very unimpressed all the way around
TP
The Next Prodigy
Oct 16, 2025
1.0
Food was cold from the bag, the burger buns felt dry and hard, the burgers were barely reheated, and the drive thru guy at 11:30 was super rude. Plus they'd already shut down the frosty machine and wouldn't give a refund either. Had bester burgers at the gas station
MS
Mark Sporleder
Oct 3, 2025
1.0
No ac, out of dr pepper. Long poor service.
GJ
Geoffrey Crenshaw (Jeff)
Oct 2, 2025
5.0
First time here, far from home I must say the service was great. The attention to detail and my needs knowing I was on my lunch was quickly noticed by Director Samara( I believe that was her name forgive me if it wasnt). She made sure my food was fresh and got me out in a hurry, 5 stars all around!
AF
Andrew Fowler
Aug 25, 2025
1.0
Manager would not get off her cell phone to take order she just walked in the back still on phone when she noticed I was staring at her food i
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for Wendy's at 8000 East 96th Street in Fishers, IN?
Wendy's is open daily from 6:30 AM to 1:00 AM, including drive-thru service.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I order Wendy's food online or via an app?
Yes, you can place orders online at order.wendys.com or use the Wendy’s mobile app available on the Apple App Store for easy ordering and delivery.
Is drive-thru available at this Wendy's location?
Yes, this Wendy's offers drive-thru service every day from 6:30 AM to 1:00 AM.
What forms of payment does Wendy's at this location accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy’s at 8000 East 96th Street, Fishers, IN?
You can call this location directly at (317) 578-8544 or provide feedback via their Contact page or Customer Satisfaction Survey online.
Are there delivery services available at this Wendy’s?
Yes, delivery is available via the Wendy's app or their website. Enter your address to confirm if delivery is possible in your area.
What nearby shops and services can I visit before or after dining at Wendy’s on 96th Street?
Nearby you can visit the T-Mobile store for mobile needs, Elegant Nails for beauty services, or Meijer Express Gas Station for fuel and convenience shopping.
Are there other restaurants near Wendy’s at 8000 East 96th Street to consider for different dining options?
Yes, nearby options include Qdoba Mexican Restaurant, Panda Express for Chinese food, and Applebee’s Grill + Bar for American cuisine.
What health and wellness services are available near Wendy's at this location?
Nearby you can find Nunemaker Eye Care, Eyemart Express for eyewear, and 96th Street Family Dentistry for dental services.