Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, with some customers experiencing significant delays and poor communication.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, with complaints about the temperature and freshness of items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, as well as issues with food handling.
Long Wait Times
Customers frequently noted excessive wait times in both the drive-thru and lobby, often with little to no acknowledgment from staff.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
JG
Josh Gatto
Nov 15, 2025
1.0
made me wait to order my food about 10 minutes. drive through employee or manager denied items on the menu in a rude manner and had a snarky reply. Then it’s still proceeded to take an additional 20 minutes for me to get damn near cold food. I don’t know what kind of place yall are running but get your establishment together I’m very unimpressed all the way around
TP
The Next Prodigy
Oct 16, 2025
1.0
Food was cold from the bag, the burger buns felt dry and hard, the burgers were barely reheated, and the drive thru guy at 11:30 was super rude. Plus they'd already shut down the frosty machine and wouldn't give a refund either. Had bester burgers at the gas station
MS
Mark Sporleder
Oct 3, 2025
1.0
No ac, out of dr pepper. Long poor service.
GJ
Geoffrey Crenshaw (Jeff)
Oct 2, 2025
5.0
First time here, far from home I must say the service was great. The attention to detail and my needs knowing I was on my lunch was quickly noticed by Director Samara( I believe that was her name forgive me if it wasnt). She made sure my food was fresh and got me out in a hurry, 5 stars all around!
AF
Andrew Fowler
Aug 25, 2025
1.0
Manager would not get off her cell phone to take order she just walked in the back still on phone when she noticed I was staring at her food i
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fishers, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fishers, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 578-8544.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 96th St Wendy’s serve breakfast?
Yes, this Wendy’s location in Fishers, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's at 8000 East 96th Street in Fishers, IN?
Wendy's is open daily from 6:30 AM to 1:00 AM, including drive-thru service.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I order Wendy's food online or via an app?
Yes, you can place orders online at order.wendys.com or use the Wendy’s mobile app available on the Apple App Store for easy ordering and delivery.
Is drive-thru available at this Wendy's location?
Yes, this Wendy's offers drive-thru service every day from 6:30 AM to 1:00 AM.
What forms of payment does Wendy's at this location accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy’s at 8000 East 96th Street, Fishers, IN?
You can call this location directly at (317) 578-8544 or provide feedback via their Contact page or Customer Satisfaction Survey online.
Are there delivery services available at this Wendy’s?
Yes, delivery is available via the Wendy's app or their website. Enter your address to confirm if delivery is possible in your area.
What nearby shops and services can I visit before or after dining at Wendy’s on 96th Street?
Nearby you can visit the T-Mobile store for mobile needs, Elegant Nails for beauty services, or Meijer Express Gas Station for fuel and convenience shopping.
Are there other restaurants near Wendy’s at 8000 East 96th Street to consider for different dining options?
Yes, nearby options include Qdoba Mexican Restaurant, Panda Express for Chinese food, and Applebee’s Grill + Bar for American cuisine.
What health and wellness services are available near Wendy's at this location?
Nearby you can find Nunemaker Eye Care, Eyemart Express for eyewear, and 96th Street Family Dentistry for dental services.