Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality varied significantly, with some praising friendly and fast service while others reported rude staff and long wait times.
Food Quality
Many customers complained about cold, stale, or incorrectly prepared food, while a few noted fresh and hot meals.
Cleanliness
Numerous reviews highlighted issues with cleanliness in the dining area and bathrooms, suggesting a lack of attention to sanitation.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
JF
Jim Ferris
Dec 31, 2025
3.0
Stopped in for lunch on a recent drive down I-69. It's been years since I ate at Wendy's and wifey said it sounded good.
When we walked in we were the only customers, so we went right up to the counter to place our orders. I instinctively ordered a Double with fries and a drink. Wifey wanted Jr. Bacon Cheeseburger, but it wasn't found on the menu. (seriously, it wasn't on the menu board). So she decided to get a Jr. Baconator with a couple adjustments.
Our food came out pretty quickly. Mine was correct, but wifey's sandwich was missing the bacon (What part of 'Baconator' doesn't include bacon?). She had to go back up to the counter to have that fixed, which they did in short order. My burger was correct and the fries were good, but there's something about Wendy's fries that's always lacking to me.
The drink machine is one of those machines with literally every soft drink on earth and some you haven't heard of. Dr. Pepper is always my choice and Wifey wanted iced tea (Gold Peak). The Dr. Pepper was fine, but the tea...wasn't. It was iced tea, but also had other soft drink flavors in it. Just a hint, but enough to make her not want to drink it. She went back and was going to get Coke® instead, but *what luck* it was out of Coke®. So she had to settle for water. She paid for a medium soft only to end up getting water.
While we were sitting there she happened to look out the window to see a window cling *advertising the Jr. Bacon Cheeseburger*...the one that wasn't listed anywhere on the menu board.
The restaurant was clean and the staff we interacted with was pleasant and helpful. There were, however, a few things that made this a particularly lackluster visit.
BD
Brad Davis
Dec 10, 2025
3.0
The Jr. Burger was almost bigger than a silver dollar, barely noticeable under the lettuce and bun. I took the bottom of the bun off and folded the top only to notice the meat was already gone.
DD
Dion Douglas
Dec 5, 2025
4.0
This Wendy's is hit or miss. When the A team is working, they're perfect and fast. When the b team is on, it's bad.
BB
Brooke
Nov 18, 2025
2.0
Every time I've gotten food from here the food is cold and stale. in a time where the price of everything is going up and people are eating out less this is not the time to deliver bad quality food. people will just go somewhere else and you will continue to lose customers. personally I have given this place more chances than I should have because it used to be great but I will not be back.
CM
Crystal Miley
Sep 19, 2025
1.0
Worst Wendy’s ever. They only take one order at a time. How do you not have employees that can take more than 1 person at a time. It’s called fast food. The only reason I keep coming here is because my kid likes it. Don’t go here unless you want to sit at the ordering box for 15 minutes before they even take your order
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 13708 Olivia Way, Fishers, IN?
This Wendy's location is open 24 hours a day, from 4:00 AM to 3:59 AM, every day of the week.
Does this Wendy's location have a drive-thru?
Yes, there is a drive-thru available and it operates 24/7, matching the restaurant's hours.
Can I get breakfast at the Wendy's on Olivia Way?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides. You can order via their website or mobile app.
What payment methods does Wendy's accept at this location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's at 13708 Olivia Way for questions or feedback?
You can call them directly at (317) 773-3319 or reach their Customer Care team via live chat or phone at 888-624-8140 through their contact page online.
Is delivery available from this Wendy's location?
Yes, Wendy's offers delivery where available. To check if delivery is offered near you, use their app or visit order.wendys.com to enter your delivery address.
What are some nearby places I can visit when coming to Wendy's on Olivia Way?
Nearby, you can find GetGo and BP America for gas and convenience needs, Taco Bell for Mexican fast food, and Olivia Way DQ for ice cream after your meal at Wendy's.
How can nearby gas stations help me when visiting Wendy's at Olivia Way?
If you need to fuel your vehicle before or after dining at Wendy's, GetGo and BP America gas stations are nearby, making it convenient to combine refueling with your meal visit.
Are there other fast food options close to Wendy's at Olivia Way?
Yes, close by are Taco Bell for Mexican cuisine, Dairy Queen and Olivia Way DQ for ice cream treats, and Subway for sandwiches, providing a variety of dining options near Wendy's.
What meals are served at Wendy's 13708 Olivia Way location?
This Wendy's location serves breakfast, lunch, and dinner to accommodate your meal needs throughout the day.